Antimite Termite & Pest Control

I have had an Antimite service contract for the last three years They had sprayed around our home (primarily for ants) every other month and we have not had any pest problems Last weekend, our upstairs kitchen was inundated with ants and I called to request an emergency service As anticipated, they were not available on weekends so I requested pest control service on Monday morning I was told that I would be contacted for an appointment at that time When no one called on Monday, I re-called the company and was told that someone (from the local office) would get ahold of me right away Well, that never happened On Tuesday afternoon, I found a new local pest control service that was both responsive and ethical When I re-called the Antimite contact number, I was forwarded to Terminix and spoke with one of their customer service representatives She advised me that Terminix had purchased Antimite and that they (Terminix) was now the service provider for all of Antimite contracts I advised the representative that I had obtained a new service provider and wanted to cancel their service for non-performance She said that was fine and transferred me to her supervisor who wanted to know how I wished to pay the outstanding bill of $ I informed the supervisor that I had just paid the Antimite bill at the end of the month and that they had not performed any service after that time She advised me that I had paid Antimite, not Terminix, so I still owed them the money At that point, I became upset and told them to cancel service and that I was not going to pay twice for service that I didn’t get She hung up I fully anticipate that I will start receiving late notices from Terminix, which will be forwarded to the local Revdex.com Warning, for those of you that have Antimite service, Terminix has taken a good company and destroyed their reputation Do not use Terminix

I have had an Antimite service contract for the last three years. They had sprayed around our home (primarily for ants) every other month and we have not had any pest problems. Last weekend, our upstairs kitchen was inundated with ants and I called to request an emergency service. As anticipated, they were not available on weekends so I requested pest control service on Monday morning. I was told that I would be contacted for an appointment at that time. When no one called on Monday, I re-called the company and was told that someone (from the local office) would get ahold of me right away. Well, that never happened. On Tuesday afternoon, I found a new local pest control service that was both responsive and ethical.
When I re-called the Antimite contact number, I was forwarded to Terminix and spoke with one of their customer service representatives. She advised me that Terminix had purchased Antimite and that they (Terminix) was now the service provider for all of Antimite contracts. I advised the representative that I had obtained a new service provider and wanted to cancel their service for non-performance. She said that was fine and transferred me to her supervisor who wanted to know how I wished to pay the outstanding bill of $66.00. I informed the supervisor that I had just paid the Antimite bill at the end of the month and that they had not performed any service after that time. She advised me that I had paid Antimite, not Terminix, so I still owed them the money. At that point, I became upset and told them to cancel service and that I was not going to pay twice for service that I didn’t get. She hung up. I fully anticipate that I will start receiving late notices from Terminix, which will be forwarded to the local Revdex.com.
Warning, for those of you that have Antimite service, Terminix has taken a good company and destroyed their reputation. Do not use Terminix.