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Antioch C/J/D

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Antioch C/J/D Reviews (1)

Before I purchased this car, I asked [redacted] who was assisting [redacted] in the sale, if this car was a previous rental. He reply was,"NO." When looking opening the glove box, again before purchase, I found a Burger King rec for one cheese burger on the 5th February at 12:58pm. [redacted] said their customers sometimes get hungry while on the road test. Strange thing about that was, there wasn't a burger king near the dealership that I saw. Even so, garbage in the car that you are trying to sell, doesn't make you look good. [redacted] and [redacted] were very aware of the fact that my wife and I wanted something SAFE for our family. We have two boys, 10 years old and two years old. We want to make the best choice in car that will be safe for them that we can afford. I was told this car was completly safe. No problems. Nothing. And I was explained the warranty that came with the car. Asked for a car fax and was told one doesn't come with it. While in finance, I was told that the car, same car, was in fact a previous rental car. Nothing wrong with that, I just wanted to know for myself and I was lied to. After being lied to my wife ran a car fax which told us there was an open SAFETY RECALL on the car. She called another toyota dealer who told her this recall has not been performed on our car and is still open. She then looked at the paper work from the selling dealer and found that the tech marked that recalls were checked and if found performed. But it wasn't. Now we have the fact that this dealership lied about the service that was done. SAFETY!!! Our number one concern. She then called the GSM [redacted], who told her that it is the consumers problem for buying a used car with an open recall. How disrespectful. What kind of customer service is that. Please give me a call. I would like to talk to someone about this issue and the fact that I was sold a car with an open safety recall that the dealership knew about and signed off that they performed it and it was safe to drive.
Product_Or_Service: 2012 TOYOTA
Account_Number: [redacted]

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Description: Auto Dealers - Used Cars, Auto Dealers - New Cars

Address: Antioch, California, United States, 94509-1353


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