Dear Revdex.com/Ms***, We are in communication with Ms***I am looking at our policies and procedures so this does not happen againWe did offer to pay Ms.***'s first paymentThank you
Dear Revdex.com/Mr [redacted] , We are in the process of getting information on the repair and working with Carfax We value Mr [redacted] and understand this is an unfortunate situation especially since we found out about the accident from Carfax after we sold the vehicleWhen I have more information I will reach outBest Regards, [redacted] ***
Dear Revdex.com, *** *** is a very good customer for us and we are working on a resolutionPlease note at the time of sale the Carfax report did not list the accident infoapologize in the delay to respond.Best regards, *** *** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you
wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Dear Revdex.com/Ms. [redacted], We are in communication with Ms. [redacted]. I am looking at our policies and procedures so this does not happen again. We did offer to pay Ms.[redacted]'s first payment. Thank you.
Dear Revdex.com/Mr. [redacted], We are in the process of getting...
information on the repair and working with Carfax. We value Mr. [redacted] and understand this is an unfortunate situation especially since we found out about the accident from Carfax after we sold the vehicle. When I have more information I will reach out. Best Regards,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I do not understand why the Boucher group will not buy the vehicle back and handle the repairs and investigation on their own. This should not be a financial burden on me since I bought the vehicle in good faith and without any notification of prior structural damages at the time of the original sale.
Regards,
[redacted]
Dear Revdex.com/Ms***, We are in communication with Ms***I am looking at our policies and procedures so this does not happen againWe did offer to pay Ms.***'s first paymentThank you
Dear Revdex.com/Mr [redacted] , We are in the process of getting information on the repair and working with Carfax We value Mr [redacted] and understand this is an unfortunate situation especially since we found out about the accident from Carfax after we sold the vehicleWhen I have more information I will reach outBest Regards, [redacted] ***
Dear Revdex.com, *** *** is a very good customer for us and we are working on a resolutionPlease note at the time of sale the Carfax report did not list the accident infoapologize in the delay to respond.Best regards, *** *** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you
wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Dear Revdex.com/Ms. [redacted], We are in communication with Ms. [redacted]. I am looking at our policies and procedures so this does not happen again. We did offer to pay Ms.[redacted]'s first payment. Thank you.
Dear Revdex.com/Mr. [redacted], We are in the process of getting...
information on the repair and working with Carfax. We value Mr. [redacted] and understand this is an unfortunate situation especially since we found out about the accident from Carfax after we sold the vehicle. When I have more information I will reach out. Best Regards,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I do not understand why the Boucher group will not buy the vehicle back and handle the repairs and investigation on their own. This should not be a financial burden on me since I bought the vehicle in good faith and without any notification of prior structural damages at the time of the original sale.
Regards,
[redacted]