[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected] Regards, [redacted]
[redacted] Attached is Connects Federal Credit Union’s response to a member complaint we received on [redacted] *** Please let me know if there is anything else neededThanks [redacted] *** [redacted] ** [redacted] *** [redacted]
I am rejecting this response because: My conerns were filed on October 31st that was days ago and this is an unacepptable responseThe dealership need to address the my concerns during the visit [redacted] needs to address how they are going to handle my concerns AND how they are going to address the dealership on how they failed to take me back to my car BEFORE they performed any workRegards, [redacted] ***
To Whom It May Concern:A consumer complaint was file on 03-03-under ID [redacted] against Columbus Mitsubishi North, North High Street, Columbus, Ohio 43235, 614-436-A phone meeting was conducted with [redacted] and [redacted] on 03-07-after salesman, [redacted] failed to respond to a number of contacts prior to this phone meeting, but alerted [redacted] 's per my text requestsThe issues of my complaint were discussed including but not limited to a purchase of a Steel Blue, Ford Escape Limited Edition, VIN#: [redacted] Two issues arose around the transaction, one (1.) a questionable mechanical issue of the vehicle's coolant system that unable to be tested before or during unless performed by the dealer's mechanics and two (2.) a question of possible odometer fraud and/or tampering under Ohio Revised Code (ORC) (A)(B) Sale or use of fraudulent odometer.After a review of concerns of both parties [redacted] offered a resolve to rescind the purchase & loan transaction for the above said vehicle in full, as well as fully refund my (the Buyer's) down payment of $Columbus Mitsubishi North agreed to absorb all costs including but not limited to taxes, title, temporary tag, loan fee(s) and any other documentation fee(s) or generation fee(s) associated with the transactionIn return, I, the buyer agreed to retract all complaints to including bit not limited to the Revdex.com (Revdex.com), Ohio Bureau of Motor Vehicles (BMV), Ohio Deptof Public Safety (ODPS), Ohio Attorney General's Office (AG), Delaware City Police Department (DPD), Online Business Bureau, etc.,and retract legal action against the dealership (as stated above and herein) and specifically salesman known as [redacted] ***, including but not limited to Ohio Revised Code(s) (5), pursuant to (D) pursuant to (A)(B), pursuant to complaint filed to Motor Vehicle Dealer's Board under pursuant to 4549.41, 4549.42, 4549.43, 4549.44, 4549.45, pursuant to 4549.451, pursuant to 4549.46, pursuant to 4549.47, and in connection with odometer discrepancies as well as investigation by Delaware County Prosecutor and the Ohio Attorney General Office regarding (4549.47) above ORC's as well as with a possible known mechanical issue of the vehicle's coolant system leaking and potentially causing immanent engine failure Further, I (the buyer) returned the vehicle to the dealership as promised on 03-08-and met with [redacted] His statement afforded to the Revdex.com is correctLender, [redacted] ***'s Virtual [redacted] , was also contacted on 03-08-to make the Lender aware of the resolve [redacted] and I had a very positive and constructive conversation and per his statement to the Revdex.com, the vehicle was inspected and accepted back and all original transaction documents were destroyed in my presence [redacted] also was very pleasurable and assuring to assist me in any future auto purchase(s) which I further accept[redacted] 's handled the matter in a very speedy, understanding, respectful manner and acted with integrity to handle the matter in the best possible way, and per our agreementTherefore, I request that this complaint to the Revdex.com be removed from public view (if all possible), but kept on file with the Revdex.com if so needed per the Revdex.com's policies, requirements, etc Per the facts of this statement, I consider the matter fully resolved and respectfully hope that the Revdex.com will honor my request and [redacted] 's agreement to remove Complaint ID # [redacted] from public view along with any negative remarksIn closing, [redacted] (Columbus Mitsubishi North) could have easily rejected to the above resolve and sought profit over integrity as well as allowed the matter to escalate to even a legal matterAmong small businesses, I also run a consumer protection (awareness, not an attorney) organization on a number of social media sites after becoming a victim of Big Banks, Wall Street and Corporate greed of (which was explained to [redacted] along with the reasoning for the purchase)We have no shortage of businesses who rather take the "lower" road with deceptive business practices rather handle a matter as [redacted] in this matterFor that I give him a lot of respect and kudos for for his integrity and will be giving his auto dealership positive reviewsUnfortunately, this complaint was processed a bit quicker than I could get this response to the Revdex.com and honor my end of our mutual agreement/resolve.Respectfully, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected] Regards, [redacted]
[redacted] Attached is Connects Federal Credit Union’s response to a member complaint we received on [redacted] *** Please let me know if there is anything else neededThanks [redacted] *** [redacted] ** [redacted] *** [redacted]
I am rejecting this response because: My conerns were filed on October 31st that was days ago and this is an unacepptable responseThe dealership need to address the my concerns during the visit [redacted] needs to address how they are going to handle my concerns AND how they are going to address the dealership on how they failed to take me back to my car BEFORE they performed any workRegards, [redacted] ***
To Whom It May Concern:A consumer complaint was file on 03-03-under ID [redacted] against Columbus Mitsubishi North, North High Street, Columbus, Ohio 43235, 614-436-A phone meeting was conducted with [redacted] and [redacted] on 03-07-after salesman, [redacted] failed to respond to a number of contacts prior to this phone meeting, but alerted [redacted] 's per my text requestsThe issues of my complaint were discussed including but not limited to a purchase of a Steel Blue, Ford Escape Limited Edition, VIN#: [redacted] Two issues arose around the transaction, one (1.) a questionable mechanical issue of the vehicle's coolant system that unable to be tested before or during unless performed by the dealer's mechanics and two (2.) a question of possible odometer fraud and/or tampering under Ohio Revised Code (ORC) (A)(B) Sale or use of fraudulent odometer.After a review of concerns of both parties [redacted] offered a resolve to rescind the purchase & loan transaction for the above said vehicle in full, as well as fully refund my (the Buyer's) down payment of $Columbus Mitsubishi North agreed to absorb all costs including but not limited to taxes, title, temporary tag, loan fee(s) and any other documentation fee(s) or generation fee(s) associated with the transactionIn return, I, the buyer agreed to retract all complaints to including bit not limited to the Revdex.com (Revdex.com), Ohio Bureau of Motor Vehicles (BMV), Ohio Deptof Public Safety (ODPS), Ohio Attorney General's Office (AG), Delaware City Police Department (DPD), Online Business Bureau, etc.,and retract legal action against the dealership (as stated above and herein) and specifically salesman known as [redacted] ***, including but not limited to Ohio Revised Code(s) (5), pursuant to (D) pursuant to (A)(B), pursuant to complaint filed to Motor Vehicle Dealer's Board under pursuant to 4549.41, 4549.42, 4549.43, 4549.44, 4549.45, pursuant to 4549.451, pursuant to 4549.46, pursuant to 4549.47, and in connection with odometer discrepancies as well as investigation by Delaware County Prosecutor and the Ohio Attorney General Office regarding (4549.47) above ORC's as well as with a possible known mechanical issue of the vehicle's coolant system leaking and potentially causing immanent engine failure Further, I (the buyer) returned the vehicle to the dealership as promised on 03-08-and met with [redacted] His statement afforded to the Revdex.com is correctLender, [redacted] ***'s Virtual [redacted] , was also contacted on 03-08-to make the Lender aware of the resolve [redacted] and I had a very positive and constructive conversation and per his statement to the Revdex.com, the vehicle was inspected and accepted back and all original transaction documents were destroyed in my presence [redacted] also was very pleasurable and assuring to assist me in any future auto purchase(s) which I further accept[redacted] 's handled the matter in a very speedy, understanding, respectful manner and acted with integrity to handle the matter in the best possible way, and per our agreementTherefore, I request that this complaint to the Revdex.com be removed from public view (if all possible), but kept on file with the Revdex.com if so needed per the Revdex.com's policies, requirements, etc Per the facts of this statement, I consider the matter fully resolved and respectfully hope that the Revdex.com will honor my request and [redacted] 's agreement to remove Complaint ID # [redacted] from public view along with any negative remarksIn closing, [redacted] (Columbus Mitsubishi North) could have easily rejected to the above resolve and sought profit over integrity as well as allowed the matter to escalate to even a legal matterAmong small businesses, I also run a consumer protection (awareness, not an attorney) organization on a number of social media sites after becoming a victim of Big Banks, Wall Street and Corporate greed of (which was explained to [redacted] along with the reasoning for the purchase)We have no shortage of businesses who rather take the "lower" road with deceptive business practices rather handle a matter as [redacted] in this matterFor that I give him a lot of respect and kudos for for his integrity and will be giving his auto dealership positive reviewsUnfortunately, this complaint was processed a bit quicker than I could get this response to the Revdex.com and honor my end of our mutual agreement/resolve.Respectfully, [redacted] ***