Antler Construction

Initial Business Response /* (1000, 5, 2015/06/17) */
Contact Name and Title: ** Coopher President
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@aol.com
We did this move 12-22-2014. At that time we put all the appliances in the dinning room because the kitchen was being remodeled. On or...

about 12-30-2014 Mrs. called and said the appliances were damaged from the move (8 days after the move) I ([redacted]) went out to look at and we sent a claim form. When I got there all appliances were in the kitchen still no counter tops and I seen the damage. I asked who moved these to there. She said the construction guy. I told her these marks would have been seen when we took the pads off in the dinning room. We did not do this damage. I think it happened from the construction belts. If my men did it I would pay.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this response because, as I explained before, the movers placed my appliances in front of each other, so it was impossible for me to see the damage until they were moved into the kitchen, or away from each other.
Furthermore, I was watching my contractor move my appliances (no construction belts were used). Not only did I witness the smooth transition (it was only a few feet from where the movers placed the appliances), I also know that the contractor did not remove the handles from my appliances. The only people who have ever removed the handles from the refrigerator and freezer were the the men from Copher movers. The scratches go on below the handles. It is not possible the scratches to have gotten under the handles unless they were removed. Also, there was no damage/scratches on the appliance handles. If there were, that would indicate that the contractor (who did not remove the handles) surely caused the damage; however that is not the case.
Final Business Response /* (1000, 12, 2015/09/09) */
From: [redacted] (mailto:[redacted]@yahoo.com)
Sent: Friday, September 04, XXXX XX:XX AM
To: Jennifer Daughtry
Subject: Re: Revdex.com Complaint
This damage was not done by Copher Movers & Storage, Inc. There is nothing that Copher Movers & Storage, Inc. can do because we did not do it.

Thank you,
[redacted]
Copher Movers & Storage Inc. Agent for [redacted] 0124
7411 W. 90th St.
Bridgeview, IL. XXXXX

I talk to Ed and when he had a conversation on the phone with Mr. [redacted] after the move was done. They both agreed that Copher Movers will Send a check of the total amount of $24.50 and if he cash the check all claims will be settled for the damage that was done.

Complaint:...

[redacted]
I am rejecting this response because:The time it took the movers to start moving things out of my apartment in Alsip Il. must of been 20 minutes they were talking things over on the clock.Plus when they both stopped about 30 minutes from finishing.The mover John had to fill out the receipt with me while the other guy stood in the back of truck doing nothing.That took around 15 minutes or so.I would meet the owner Ed halfway and call it satisfied if he sent me another check for 24.50 for 15 minutes of time wasted by movers I had to pay for.And since he did pay 24.50 which covered materials needed for repair to damages.
Sincerely,
Terry [redacted]