Any Fence

This customer had a reservation for with us August 18, She called and rescheduled to October Then called again and changed to December Throughout winter she did play phone tag with usWith each call she made to us she indicated we were not returning her calls, when in fact, we were
leaving her multiple voicemails stating she could reschedule and to just let us know the dates she would preferFast forward to now.....She stayed with us March 16-18, utilizing the credit she hadOur policy only allows a month extension, as you can see we worked with her tirelessly to allow her to use her creditIssue resolved as far as I am concernedPlease let me know if any further information is needed from meHave a great day, ***