My interactions involved obtaining products that were purchased and returned, and asking for full refund for said products Over a month ago, I contacted this non-profit clinic to receive counsel of mold remediation, and made a donation for two separate consultation with the lead principle of the clinic, DrT*** The advice involved obtaining cleaning products and two expensive air filters to be used in mold remediation for a house we were purchasingThese products were to be ordered in a timely fashion, which did not occur, and no mention of a "non-returnable" policy was mentioned The cleaning products arrived a week late, and the air filters two weeks late The cleaning products were used, but the air filters were not Upon receiving the air filters, multiple contacts were made to return them for full refund A staff member of the clinic indicated that there "should not be a problem with this return," but later changed the story, indicating we could use clinic credit
My interactions involved obtaining products that were purchased and returned, and asking for full refund for said products
Over a month ago, I contacted this non-profit clinic to receive counsel of mold remediation, and made a donation for two separate consultation with the lead principle of the clinic, DrT*** The advice involved obtaining cleaning products and two expensive air filters to be used in mold remediation for a house we were purchasingThese products were to be ordered in a timely fashion, which did not occur, and no mention of a "non-returnable" policy was mentioned The cleaning products arrived a week late, and the air filters two weeks late The cleaning products were used, but the air filters were not Upon receiving the air filters, multiple contacts were made to return them for full refund A staff member of the clinic indicated that there "should not be a problem with this return," but later changed the story, indicating we could use clinic credit
My interactions involved obtaining products that were purchased and returned, and asking for full refund for said products Over a month ago, I contacted this non-profit clinic to receive counsel of mold remediation, and made a donation for two separate consultation with the lead principle of the clinic, DrT*** The advice involved obtaining cleaning products and two expensive air filters to be used in mold remediation for a house we were purchasingThese products were to be ordered in a timely fashion, which did not occur, and no mention of a "non-returnable" policy was mentioned The cleaning products arrived a week late, and the air filters two weeks late The cleaning products were used, but the air filters were not Upon receiving the air filters, multiple contacts were made to return them for full refund A staff member of the clinic indicated that there "should not be a problem with this return," but later changed the story, indicating we could use clinic credit
My interactions involved obtaining products that were purchased and returned, and asking for full refund for said products
Over a month ago, I contacted this non-profit clinic to receive counsel of mold remediation, and made a donation for two separate consultation with the lead principle of the clinic, DrT*** The advice involved obtaining cleaning products and two expensive air filters to be used in mold remediation for a house we were purchasingThese products were to be ordered in a timely fashion, which did not occur, and no mention of a "non-returnable" policy was mentioned The cleaning products arrived a week late, and the air filters two weeks late The cleaning products were used, but the air filters were not Upon receiving the air filters, multiple contacts were made to return them for full refund A staff member of the clinic indicated that there "should not be a problem with this return," but later changed the story, indicating we could use clinic credit