I am writing in response to the above complaint. I have no record that a request for refund was ever made but I do have a record that we left a telephone message for the customer on 8/3/16. In order to resolve this issue quickly I will send the customer a refund in the amount of $385...
Complaint: [redacted]
I am rejecting this response because:The business has not addressed the root cause of the dispute which is they arbitrarily raised price after an agreement was reached.Let's not play the game of blaming other party disrespectful. Just honor the contract and finish the job, which is the least the business should do.
Regards,
[redacted]
I am writing in response to the above complaint. I have no record that a request for refund was ever made but I do have a record that we left a telephone message for the customer on 8/3/16. In order to resolve this issue quickly I will send the customer a refund in the amount of $385...
immediately.
Complaint: [redacted]
I am rejecting this response because:The business has not addressed the root cause of the dispute which is they arbitrarily raised price after an agreement was reached.Let's not play the game of blaming other party disrespectful. Just honor the contract and finish the job, which is the least the business should do.
Regards,
[redacted]