Anyhour Plumbing & Sewer Service

Complaint: ***
I am rejecting this response because: because they came to her house and they were not suppose to be fixing anything at her house she was confused I have the invoice she signed which said Charles wade They did not verify who she wad Shes years old and didn not understand what was going on.
Sincerely,
*** ***

First, Mrs *** didn't point out any of the work to be doneThe male at her house, whom we assume is writing these complaints pointed out the work to be doneWe also believe who is writing these complaints is not Mrs*** and signing her name on themSecond, we did what was asked of us and are considering this case closed since the person writing the complaints is not being truthfulYou can't call days later to add more work and expect it for free

WHEN WE ARRIVED AT JOB ON 09/13/CUSTOMER POINTED OUT THAT A GAS LINE TO THE BATHROOM NEEDED TO BE CAPPED OFF AND ASKED US TO GIVE AN ESTIMATE ON LEAKS UNDER BATHROOMAT NO TIME WAS A GAS PRESSURE TEST DISCUSSED OR A CITY INSPECTION TO GET GAS METER TURNED BACK ON.CUSTOMER CONTACTED US ON
09-15-AND SAID WE DID NOT DO WHAT WAS ASKEDWE INFORMED CUSTOMER IF THEY NEEDED A GAS PRESSURE TEST IT WOULD BE AN ADDITIONAL $FLAT FEE AND DOESN'T INCLUDE FIXING ANY LEAKSCUSTOMER CUSSED US OUT AND SAID HE WAS CONTACTING AN ATTORNEY THEN HUNG UP.PLEASE SEE ATTACHED COPY OF SIGNED INVOICETHEY CONTACTED US ONE TIME AND WERE VERY RUDE AND USED INAPPROPRIATE LANGUAGENO REFUND WILL BE GIVEN SINCE WHAT THEY DESIRE IS NOT ON ORIGINAL INVOICE AND NOBODY WAS TAKEN ADVANTAGE OF