Anytime Fitness Dyer

Initial Business Response / [redacted] (1000, 8, 2015/10/26) */ Contact Name and Title: Nicole [redacted] - Dist Mgr Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @anytimefitness.com Hello, I have spoken to Elizabeth [redacted] and she has stated that everything is now ok with her membershipShe has decided to keep her membership active until further noticeShe knows that no refunds will be issued since she is still an active memberShe is on a freeze until December After speaking with the member Elizabeth we would like you to know that the situation has been taken care of and would like any and all bad reviews removedElizabeth is a good member and we will be looking forward to seeing he back in the gym in DecemberIssues is resolved OFFER: Elizabeth is aware that when she comes back to the gym from her freeze that she will be offered a Day Get Started Plan (valued at $199) to get her started in the gym againThis will help her get back in to a general routine with the day planMember stated she was thankful for the call and we will see her in the next couple months

Initial Business Response /* (1000, 8, 2015/10/26) */
Contact Name and Title: Nicole [redacted]- Dist Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@anytimefitness.com
Hello,
I have spoken to Elizabeth [redacted] and she has stated that everything is now ok with her membership. She has...

decided to keep her membership active until further notice. She knows that no refunds will be issued since she is still an active member. She is on a freeze until December 2015. After speaking with the member Elizabeth we would like you to know that the situation has been taken care of and would like any and all bad reviews removed. Elizabeth is a good member and we will be looking forward to seeing he back in the gym in December. Issues is resolved.
OFFER:
Elizabeth is aware that when she comes back to the gym from her freeze that she will be offered a 30 Day Get Started Plan (valued at $199) to get her started in the gym again. This will help her get back in to a general routine with the 30 day plan. Member stated she was thankful for the call and we will see her in the next couple months.