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AON Hewitt Milwaukee

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AON Hewitt Milwaukee Reviews (2)

Review: Aon Hewitt is used by my employer United Airlines to facilitate employee Health plans. On the Hewitt website ybr.com/united I selected one of Aetna's health plans in October 2013 for the year 2014. AON HEWITT'S DESCRIPTION OF THE PLAN CLEARLY STATES "In Vitro Fertilization (IVF) is Included."

Aetna says my plan does not cover IVF. They inform me that my employer knew that. I called Hewitt (my employer's agent) and they tell me "sorry we put that in there, it is in fact not covered. Even though we told you it was covered, you should have read page 38 of the plan and seen it was excluded." FYI, that document was not available to me when purchasing the plan. No reasonable person would have looked for it anyway, it said it was covered.

Aon Hewitt's message to their customers is too bad, our mistake is your problem. They advise me to file an appeal with Aetna but this isn't Aetna's problem. This was a mistake on Aon Hewitt's part.Desired Settlement: Aon Hewitt should pay for the In Vitro Fertilization. $9,300.00

Business

Response:

We are still researching this issue and will respond soon. Thank you.

My 401k was moved over to AON Hewitt, by my former employer. Not finding the online tools and flexibility to manage my account. I called AON Hewitt two weeks back to move my money to a different finance company. A week back the Aon representative mentioned that it will take 4 days to close out my brokerage and move the money to core funds, after which I can move all my money out. Today when I called, another representative says it will take four more days. So in the mean time, I requested the representative to consolidate money in different mutual funds into money market fund and for that he expressed his inability. When I sought to take to his manager I was told that they would call me back in a day or two.

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Description: Human Resources

Address: 777 E Wisconsin Ave Ste 2020, Milwaukee, Wisconsin, United States, 53202

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