Aon Reed Stenhouse (Personal Insurance)

Initial Business Response /* (1000, 8, 2016/06/20) */
Our former clients' Automobile Offer to Renew from *** was cancelled for non-payment by registered letterThe client later contacted us and advised he had placed coverage elsewhereAon arranged a backdated cancellation credit with ***
based on the replacement policy showing duplicate coverage for the majority of the termAn small earned balance remained due to *** for a number of days before repalcement policy took effectThe client has paid *** in full but believes the cost for time on risk is not reasonableAon remains in contact with our former client while working with *** to deliver a mid-term cancellation under the most favorable terms available under this clients particular circumstances
Initial Consumer Rebuttal /* (3000, 10, 2016/06/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
A week and a half ago they said they'd try to see what *** would do about this dealWas told they'd call me in three days and let me knowIt's been well over three daysThey've got their $for days of coverage that was rated at $daily so if they don't call who cares*** *** *** *** *** *** ***