AP Home Improvement

Ongoing attempts (to be exact) to schedule service with this company for drywall repairsOffice manager appeared to be very nice and apologetic initially about missed appointmentsOnly reason I was using this company was because of Management Company referralFinal attempt, no call to reschedule or state where repair person wasCalled the company to inquire status of drywall man per agreed upon dateI left a messageI did not get a phone call backInstead, I received a text message which stated the following: "I'm (Their spelling not mine)Very Sorry but it is obviously not going to workRepair main just left a meeting in AlexandriaPlease find another company." THIS IS ABSOLUTELY THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED AND I TOOK A DAY OFF OF MY JOB TO MEET THE REPAIR PERSON!! HORRIBILE AND VERY UNPROFESSIONAL SERVICEWOULD NOT RECOMMEND THIS COMPANY AT ALL TO ANYONEMy community had $20,of potential future work

Ongoing attempts (3 to be exact) to schedule service with this company for drywall repairs. Office manager appeared to be very nice and apologetic initially about missed appointments. Only reason I was using this company was because of Management Company referral. Final attempt, no call to reschedule or state where repair person was. Called the company to inquire status of drywall man per agreed upon date. I left a message. I did not get a phone call back. Instead, I received a text message which stated the following: "I'm (Their spelling not mine). Very Sorry but it is obviously not going to work. Repair main just left a meeting in Alexandria. Please find another company."
THIS IS ABSOLUTELY THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED AND I TOOK A DAY OFF OF MY JOB TO MEET THE REPAIR PERSON!! HORRIBILE AND VERY UNPROFESSIONAL SERVICE. WOULD NOT RECOMMEND THIS COMPANY AT ALL TO ANYONE. My community had $20,000 of potential future work.