APA Logistics Reviews (1)
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APA Logistics Rating
Description: Transportation Services
Address: 150 Pulaski Street, Bayonne, New Jersey, United States, 07002-5003
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Review: Tom,
I need you guys to meet me in the middle on the issue with Fireworks.. Your office manager ( Ivan ) assured me that we were good on the pickup of the of the two containers. Come to find out they were not picked up on that Friday and the customer got stuck paying the demurrage..($1,200) I jumped through all of your loop holes to get this done I even paid you more than requested from your quote!! I’m not asking for a full refund I’m willing to split the cost that the customer is withholding.Desired Settlement: $600
Business
Response:
MR. Overhold's company had no credit established with us. Our company policy in these cases is have customer fill out are credit application and we require charges to be prepaid before service is provided. MR Overhold's Payment did not reach us in time to pick up the container. When we received payment we provided the service and I did agree and paid him the $600.00 he requested based on his commitment to support our service in the future.