Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11578001, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]
Regards, The reason I filed a complaint about my experience with Sono Bello in Houston Tx is because I was assured by the representative that was helping out from California because She looked me in my face and told me that I'd see results because in her words, I was so petite, and not have much to really fix and she stated but it's your choice and you have the right to feel good about yourself regardless if I think there's nothing wrong with your bodyJokingly I said yes true, but I look months in a my tops and fitted dressesShe said well the Venus legacy will be great for you and tone your stomach how you want it to look with no problem but just know you will keep those stretch marks because our treatment will not get rid of thatI told her ok I can deal with thatBut are you sure it will work, she joked and replied yes again you are so small with really nothing to fixYes they have a contract and yes I signed it but I spoke to a representative and not one time did she state well it may or may not work
To whom it may concern:
32, 96); font-family: Calibri Light,sans-serif;"> This patient signed a contract and a consent explaining the procedure prior to being treated explaining results may vary from patient to patient. Those consents clearly line out the possibilities and limitations of this procedure including but not limited the fact that results are not guaranteed and we do not offer post-procedure refunds under any circumstance. We have copies of all signed forms available for inspection if needed. A series of 8 Non-invasive skin treatments were purchased and provided to this patient. Despite the agreements that state results are not guaranteed, we did offer at no charge an additional treatment as a customer service gesture. This patient complaint should be closed in favor of Sono Bello as all services that were purchased were rendered and Sono Bello has made a good faith effort to resolve her concerns
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11578001, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]
Regards, The reason I filed a complaint about my experience with Sono Bello in Houston Tx is because I was assured by the representative that was helping out from California because She looked me in my face and told me that I'd see results because in her words, I was so petite, and not have much to really fix and she stated but it's your choice and you have the right to feel good about yourself regardless if I think there's nothing wrong with your bodyJokingly I said yes true, but I look months in a my tops and fitted dressesShe said well the Venus legacy will be great for you and tone your stomach how you want it to look with no problem but just know you will keep those stretch marks because our treatment will not get rid of thatI told her ok I can deal with thatBut are you sure it will work, she joked and replied yes again you are so small with really nothing to fixYes they have a contract and yes I signed it but I spoke to a representative and not one time did she state well it may or may not work
To whom it may concern:
32, 96); font-family: Calibri Light,sans-serif;"> This patient signed a contract and a consent explaining the procedure prior to being treated explaining results may vary from patient to patient. Those consents clearly line out the possibilities and limitations of this procedure including but not limited the fact that results are not guaranteed and we do not offer post-procedure refunds under any circumstance. We have copies of all signed forms available for inspection if needed. A series of 8 Non-invasive skin treatments were purchased and provided to this patient. Despite the agreements that state results are not guaranteed, we did offer at no charge an additional treatment as a customer service gesture. This patient complaint should be closed in favor of Sono Bello as all services that were purchased were rendered and Sono Bello has made a good faith effort to resolve her concerns