APEX American Professional Exchange LLC

Dear Revdex.com - Thank you for the opportunity to respond to the complaint by [redacted] As indicated in her complaint, Mrs [redacted] did complain to PROaupair that her husband and au pair were engaged in an inappropriate relationshipWe contacted Mr [redacted] and the au pair who both denied the allegationsHowever, PROaupair did act in accordance with Mrs [redacted] 's wishes and removed the au pair from the [redacted] home on Saturday, October 18, and ended their placement I contacted Ms [redacted] this morning in an effort to confirm the au pair had been moved on Saturday as requested and address the Revdex.com complaintMrs [redacted] confirmed that the au pair was out of her homeAdditionally, Mrs [redacted] stated that she would update her complaint with your organization Please let me know if any additional action need be taken on our end Thank you and best regards, [redacted] [redacted] J [redacted] Vice President US Operations, PROaupair | Professional LiChildcare Phone: 844-787-x [redacted] Skype: [redacted] [redacted] Email: [redacted] @proaupair.com Website: proaupair.co Schedule a Call

Dear Revdex.com -
Thank you for the opportunity to respond to the complaint by *** ***.
As indicated in her complaint, Mrs*** did complain to PROaupair that her husband and au pair were engaged in an
inappropriate relationshipWe contacted Mr*** and the au pair who both denied the allegationsHowever, PROaupair did act in accordance with Mrs***'s wishes and removed the au pair from the *** home on Saturday, October 18, and ended their placement.
I contacted Ms*** this morning in an effort to confirm the au pair had been moved on Saturday as requested and address the Revdex.com complaintMrs*** confirmed that the au pair was out of her homeAdditionally, Mrs*** stated that she would update her complaint with your organization.
Please let me know if any additional action need be taken on our end.
Thank you and best regards,
*** ***
*** J. *** Vice President US Operations, PROaupair | Professional LiChildcare
Phone: 844-787-x***
Skype: ***.***
Email: ***@proaupair.com
Website: proaupair.co
Schedule a Call

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear Revdex.com - 
 
Thank you for the opportunity to respond to the complaint by [redacted]. 
 
As indicated in her complaint, Mrs. [redacted] did complain to PROaupair that her husband and au pair were engaged in an inappropriate relationship. We contacted Mr....

[redacted] and the au pair who both denied the allegations. However, PROaupair did act in accordance with Mrs. [redacted]'s wishes and removed the au pair from the [redacted] home on Saturday, October 18, and ended their placement. 
 
I contacted Ms. [redacted] this morning in an effort to confirm the au pair had been moved on Saturday as requested and address the Revdex.com complaint. Mrs. [redacted] confirmed that the au pair was out of her home. Additionally, Mrs. [redacted] stated that she would update her complaint with your organization. 
 
Please let me know if any additional action need be taken on our end. 
 
Thank you and best regards,
 
[redacted] 
 
 
 




[redacted] J. [redacted] 
Vice President US Operations, PROaupair | Professional Live-In Childcare

Phone: 844-787-6566 x[redacted]
Skype: [redacted].[redacted]
Email: [redacted]@proaupair.com
Website: proaupair.co

Schedule a Call