Apex Heating & Air of Dalton

Revdex.com:
I have reviewed the response made by the business in reference to ComplaintID=*** ActionID=***to be specific we provided our address as *** * *** **, ***, ct, *** which is the 'official' *** address for us.as to name I sent along *** ***, however I believe the addressee was actually *** * ***.you might check with the vendor and verify the name variation if important to the removal.all I want is off the list, no more, no less.other than checking if necessary i'm good to go and hoping for the best.I might add that I am well aware of how direct mail works, understand sometimes it takes months, but a year

September 22nd, Dear Ms***, We have been Revdex.com members with an impeccable record for nearly years. We have an A+ rating at the Revdex.com. We take our rating, and our reputation in the community, very seriously Please be aware that we retain a third party to
manage our mailings. We were under the impression that the company had removed Mr***’s and Ms***’s names from its database and were disappointed to learn that Mr***’s previous request had not been honoredNonetheless, we have redoubled our efforts to ensure that the matter is addressed immediately Please let us explain how our mass mailings work: Our seminar invitations and mailings are generated by a vendor in ***. Lobo & Pascale Wealth Management, LLC does not generate, compile, or derive these lists. We have no input as to how they are created or compiled. We also have limited control over the mailing lists themselves. Rather, we pay the mailing company to contact households within certain zip codes for the respective events. However, Lobo & Pascale has a strict procedure in place to inform the vendor when someone wants to be placed on a Do Not Mail list. We also maintain our own Do Not Mail List. Each time we host a seminar, we send the vendor an updated list of such requests. To give you some perspective, we have sent over million invitations to the public over the last years. This is the first complaint that we have received about someone not being removed from the list as requested We contacted our vendor within minutes of receiving your email We received confirmation from the vendor that they received our request. However, they indicated that if there is a misspelled name or if the requested listing does not exactly match their listing (in this case, for example: *** *** ** vs** *** **), occasionally names will remain on the mailing listAs we do not have anything to do with the actual mailings themselves, this is somewhat out of our control. We have made every good faith effort to have this listing removed. If Mr*** still has a copy of the piece of mail he received, please contact him and have him provide us with it so we can forward it to our vendor We hope that this concludes this matter. Please let us know if you have any further questions. Sincerely, Jeremy ML*** Christopher WP*** Lobo & Pascale Wealth Management, LLC