Initial Business Response / [redacted] (1000, 8, 2016/04/09) */ [redacted] , posted an add on [redacted] thru which I got the lead to do his basement we priced him @ $in april 2015,he said the price was too high .that was for bedrooms a washroom and a kitchen with complete electrical, plumbing and the rest ceiling to flooring completionafter a lot off back and forth we we agreed to do just an open concept with just basics@$10, .he also agreed on a material payment as it arrived and progression payment on labor .when all material arrived on june 2015,he only paid 40% of material ($1650)and his money that was to come in from india did not arrivethan he changed his plan and wanted to go to the original plans off bedrooms kitchen and bathroomwe did inform him that the costs would be back up to 21K he signed on the estimate approving the work we order more material to proceed with work as the material arrived we in aug1015, the total material cost off $9600.at this point [redacted] still had not received the funds we carried on the work in good faithat the end of september we stopped the work for a period of 3-week till he had some money to pay for material till his money came in from india .he begged me to get the project moving as his home evaluation and mortgage depended on a finished basementat this point he gave the contractors another $we also added insulation to the ceiling which was an additional $total given was $out of a total off 23K we still carried on work with good faith as he promised to pay material and some off labor by end off november in december we stopped work as no payments had come thru again currently the basement is 95% completed and [redacted] owes 18K [redacted] today I am willing to give every penny back if I can take all the material we put in his house .we wont we doing any further work for this guy till all the outstanding is cleared Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/04/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] I have all the text messages and all the proofs for the quality of work he has done and the money I was supposed to pay him It was never 21k that we agreed upon Initially it was like 11k and then since we added few things it went around 15k approx out of which I paid him 11k [redacted] [redacted] [redacted] ***
[redacted] ***BBB161.02 100 Avenue NW Edmonton, AB T5P OL3RE: BBB Complaint ID: [redacted] Dear [redacted] ***,I would really like to say satisfactory but this is the same as the previous correspondence I have been receiving from Mr. Francis X [redacted] for the last few months. Since they have been both by text as well as by email I have literally cut and pasted to allow you to read a straight forward exchange, rather than flipping back and forth.Payments were made as per the contract, with final installment being at the end of May 2016. Ms. B. [redacted] sent me a text confirming so - as per the first text on the following pages.While corresponding with Ms. [redacted] , she'd informed me that Mr. F. X [redacted] had not gotten in touch with her about the reimbursement; therefore, I sent the correspondence of 18 November 2016. And the discussions continued until January 30 2017; at which point he indicates contact in February 2017 when he returns. As you can see when you review these conversations, Mr. F. X [redacted] keeps postponing arrangements to meet up and settle this issue.Then as I had not heard from the BBB, about the 18 November 2016, I called and that takes us to today.The interaction between Mr. F. X [redacted] and I seems have hit a stalemate, therefore I request intervention of the BBB in order to finalize this matter.Regards, [redacted]
*** , sorry I haven't got back to you for some timeA+ renos realizes that there were some work that was done not up to our standard and will compensate the owner for it Currently I just got out off the hospital and have been going they treatment over that last weeks I will personally
come and meet with you to resolve this issue as soon as my health permits sorry for any inconvenienceLook forward to meeting with you soon . Thanks for your understanding .francis
Amendment to assigned case number ***
We would like to change the statement about only having one coat of paint to:
It appears to only have coat of paint on some walls
Also, We forgot to mention that all paint and painting supplies were provided by us as well as plastic tarps for
covering the flooring
Initial Business Response /* (1000, 8, 2016/04/09) */
[redacted] , posted an add on [redacted] thru which I got the lead to do his basement . we priced him @ $21855.3 in april 2015,he said the price was too high .that was for 2 bedrooms a washroom and a kitchen with complete electrical, plumbing and...
the rest ceiling to flooring completion. after a lot off back and forth we . we agreed to do just an open concept with just basics@$10,282.55
.he also agreed on a material payment as it arrived and progression payment on labor .when all material arrived on june 2015,he only paid 40% of material ($1650)and his money that was to come in from india did not arrive. than he changed his plan and wanted to go to the original plans off 2 bedrooms kitchen and bathroom. we did inform him that the costs would be back up to 21K . he signed on the estimate approving the work . we order more material to proceed with work . as the material arrived we in aug1015, the total material cost off $9600.at this point [redacted] still had not received the funds . we carried on the work in good faith. at the end of september we stopped the work for a period of 3-4 week till he had some money to pay for material till his money came in from india .he begged me to get the project moving as his home evaluation and mortgage depended on a finished basement. at this point he gave the contractors another $1500. we also added insulation to the ceiling which was an additional $1000. total given was $2150 out of a total off 23K . we still carried on work with good faith as he promised to pay material and some off labor by end off november . in december we stopped work as no payments had come thru again . currently the basement is 95% completed and [redacted] owes 18K . [redacted] . today I am willing to give every penny back if I can take all the material we put in his house .we wont we doing any further work for this guy till all the outstanding is cleared.
Initial Consumer Rebuttal /* (3000, 10, 2016/04/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted]
[redacted]
[redacted]
I have all the text messages and all the proofs for the quality of work he has done and the money I was supposed to pay him.
It was never 21k that we agreed upon
Initially it was like 11k and then since we added few things it went around 15k approx out of which I paid him 11k
[redacted]
[redacted]Revdex.com161.02 100 Avenue NW Edmonton, AB T5P OL3RE: Revdex.com Complaint ID: [redacted]Dear [redacted],I would really like to say satisfactory but this is the same as the previous correspondence I have been receiving from Mr. Francis X[redacted] for the last few months. Since they have been both by text as well as by email I have literally cut and pasted to allow you to read a straight forward exchange, rather than flipping back and forth.Payments were made as per the contract, with final installment being at the end of May 2016. Ms. B. [redacted] sent me a text confirming so - as per the first text on the following pages.While corresponding with Ms. [redacted], she'd informed me that Mr. F. X[redacted] had not gotten in touch with her about the reimbursement; therefore, I sent the correspondence of 18 November 2016. And the discussions continued until January 30 2017; at which point he indicates contact in February 2017 when he returns. As you can see when you review these conversations, Mr. F. X[redacted] keeps postponing arrangements to meet up and settle this issue.Then as I had not heard from the Revdex.com, about the 18 November 2016, I called and that takes us to today.The interaction between Mr. F. X[redacted] and I seems have hit a stalemate, therefore I request intervention of the Revdex.com in order to finalize this matter.Regards,[redacted]
Initial Business Response / [redacted] (1000, 8, 2016/04/09) */ [redacted] , posted an add on [redacted] thru which I got the lead to do his basement we priced him @ $in april 2015,he said the price was too high .that was for bedrooms a washroom and a kitchen with complete electrical, plumbing and the rest ceiling to flooring completionafter a lot off back and forth we we agreed to do just an open concept with just basics@$10, .he also agreed on a material payment as it arrived and progression payment on labor .when all material arrived on june 2015,he only paid 40% of material ($1650)and his money that was to come in from india did not arrivethan he changed his plan and wanted to go to the original plans off bedrooms kitchen and bathroomwe did inform him that the costs would be back up to 21K he signed on the estimate approving the work we order more material to proceed with work as the material arrived we in aug1015, the total material cost off $9600.at this point [redacted] still had not received the funds we carried on the work in good faithat the end of september we stopped the work for a period of 3-week till he had some money to pay for material till his money came in from india .he begged me to get the project moving as his home evaluation and mortgage depended on a finished basementat this point he gave the contractors another $we also added insulation to the ceiling which was an additional $total given was $out of a total off 23K we still carried on work with good faith as he promised to pay material and some off labor by end off november in december we stopped work as no payments had come thru again currently the basement is 95% completed and [redacted] owes 18K [redacted] today I am willing to give every penny back if I can take all the material we put in his house .we wont we doing any further work for this guy till all the outstanding is cleared Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/04/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] I have all the text messages and all the proofs for the quality of work he has done and the money I was supposed to pay him It was never 21k that we agreed upon Initially it was like 11k and then since we added few things it went around 15k approx out of which I paid him 11k [redacted] [redacted] [redacted] ***
[redacted] ***BBB161.02 100 Avenue NW Edmonton, AB T5P OL3RE: BBB Complaint ID: [redacted] Dear [redacted] ***,I would really like to say satisfactory but this is the same as the previous correspondence I have been receiving from Mr. Francis X [redacted] for the last few months. Since they have been both by text as well as by email I have literally cut and pasted to allow you to read a straight forward exchange, rather than flipping back and forth.Payments were made as per the contract, with final installment being at the end of May 2016. Ms. B. [redacted] sent me a text confirming so - as per the first text on the following pages.While corresponding with Ms. [redacted] , she'd informed me that Mr. F. X [redacted] had not gotten in touch with her about the reimbursement; therefore, I sent the correspondence of 18 November 2016. And the discussions continued until January 30 2017; at which point he indicates contact in February 2017 when he returns. As you can see when you review these conversations, Mr. F. X [redacted] keeps postponing arrangements to meet up and settle this issue.Then as I had not heard from the BBB, about the 18 November 2016, I called and that takes us to today.The interaction between Mr. F. X [redacted] and I seems have hit a stalemate, therefore I request intervention of the BBB in order to finalize this matter.Regards, [redacted]
*** , sorry I haven't got back to you for some timeA+ renos realizes that there were some work that was done not up to our standard and will compensate the owner for it Currently I just got out off the hospital and have been going they treatment over that last weeks I will personally
come and meet with you to resolve this issue as soon as my health permits sorry for any inconvenienceLook forward to meeting with you soon . Thanks for your understanding .francis
Amendment to assigned case number ***
We would like to change the statement about only having one coat of paint to:
It appears to only have coat of paint on some walls
Also, We forgot to mention that all paint and painting supplies were provided by us as well as plastic tarps for
covering the flooring
Initial Business Response /* (1000, 8, 2016/04/09) */
[redacted] , posted an add on [redacted] thru which I got the lead to do his basement . we priced him @ $21855.3 in april 2015,he said the price was too high .that was for 2 bedrooms a washroom and a kitchen with complete electrical, plumbing and...
the rest ceiling to flooring completion. after a lot off back and forth we . we agreed to do just an open concept with just basics@$10,282.55
.he also agreed on a material payment as it arrived and progression payment on labor .when all material arrived on june 2015,he only paid 40% of material ($1650)and his money that was to come in from india did not arrive. than he changed his plan and wanted to go to the original plans off 2 bedrooms kitchen and bathroom. we did inform him that the costs would be back up to 21K . he signed on the estimate approving the work . we order more material to proceed with work . as the material arrived we in aug1015, the total material cost off $9600.at this point [redacted] still had not received the funds . we carried on the work in good faith. at the end of september we stopped the work for a period of 3-4 week till he had some money to pay for material till his money came in from india .he begged me to get the project moving as his home evaluation and mortgage depended on a finished basement. at this point he gave the contractors another $1500. we also added insulation to the ceiling which was an additional $1000. total given was $2150 out of a total off 23K . we still carried on work with good faith as he promised to pay material and some off labor by end off november . in december we stopped work as no payments had come thru again . currently the basement is 95% completed and [redacted] owes 18K . [redacted] . today I am willing to give every penny back if I can take all the material we put in his house .we wont we doing any further work for this guy till all the outstanding is cleared.
Initial Consumer Rebuttal /* (3000, 10, 2016/04/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted]
[redacted]
[redacted]
I have all the text messages and all the proofs for the quality of work he has done and the money I was supposed to pay him.
It was never 21k that we agreed upon
Initially it was like 11k and then since we added few things it went around 15k approx out of which I paid him 11k
[redacted]
[redacted].
[redacted].
[redacted]
[redacted]
[redacted]Revdex.com161.02 100 Avenue NW Edmonton, AB T5P OL3RE: Revdex.com Complaint ID: [redacted]Dear [redacted],I would really like to say satisfactory but this is the same as the previous correspondence I have been receiving from Mr. Francis X[redacted] for the last few months. Since they have been both by text as well as by email I have literally cut and pasted to allow you to read a straight forward exchange, rather than flipping back and forth.Payments were made as per the contract, with final installment being at the end of May 2016. Ms. B. [redacted] sent me a text confirming so - as per the first text on the following pages.While corresponding with Ms. [redacted], she'd informed me that Mr. F. X[redacted] had not gotten in touch with her about the reimbursement; therefore, I sent the correspondence of 18 November 2016. And the discussions continued until January 30 2017; at which point he indicates contact in February 2017 when he returns. As you can see when you review these conversations, Mr. F. X[redacted] keeps postponing arrangements to meet up and settle this issue.Then as I had not heard from the Revdex.com, about the 18 November 2016, I called and that takes us to today.The interaction between Mr. F. X[redacted] and I seems have hit a stalemate, therefore I request intervention of the Revdex.com in order to finalize this matter.Regards,[redacted]