Apollo TV global

This is to acknowledge the receipt of your letter dated April 6, which is provided in the enclosure, inquiring about our company's ApolloTV service and the specific customer complaint filed with your office by Mr*** ***.I hereby inform you that we have not heard from your office
concerning this or any other complaint about our company or the services provisioned through our company, although your letter states that you attempted to contact us previouslyWe would also like to provide the attached information regarding Mr***'s case that includes various e-mail communications between the customer and our Customer-Care groupWe also provided a full time-line for all transactions involving this customerUnfortunately, Mr***'s complaints are baselessWe provided a refund to this customer on 3/20/by extending the deadlines stipulated under the Terms & Conditions pertaining to product/service returns and refunds.Please do not hesitate to contact us with any further questions you may have in this regardPlease also visit our website http://www.apollotvglobal.com in order to get more detailed information about our services.Sincerely,Emrah o*** President & CEO

From: [redacted] <[redacted]>Date: Thu, Apr 23, 2015 at 6:58 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [email protected]
To whom this may concern:
 My name Is [redacted]. I have filed a complaint against Apollo TV global last month. They have refunded the money back so the issue is resolved. I called last week and left message for you but I did not get reply. If you want to reach me my telephone is [redacted]. Thank you for your help.