Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Company does not want to respond online to my claim because they do not want anything publicly accessible in their replyThey have credited me back $10, but I am not satisfied regarding their billing policies Premier Community Management charges $for a late feeIn addition they charge an additional $fee to send you a letter showing you have a late feeThey claim this is written in our HOA agreement and cannot be removedI told [redacted] this is unethical billing procedures and she said this is typical for HOA communitiesI do not agreeFurthermore their payment processes need to be changed so the community YMCA payment drop off is staffed and has a secured sign in as well as have the $online payment fee removed so homeowners like myself can pay our bill online Regards, [redacted] ***
Please contact your Copper Basin community managers to discuss your account at [redacted] Please ask for Manager [redacted] or Assistant Manager [redacted] Thank you - Premier Community Management
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Company does not want to respond online to my claim because they do not want anything publicly accessible in their replyThey have credited me back $10, but I am not satisfied regarding their billing policies Premier Community Management charges $for a late feeIn addition they charge an additional $fee to send you a letter showing you have a late feeThey claim this is written in our HOA agreement and cannot be removedI told [redacted] this is unethical billing procedures and she said this is typical for HOA communitiesI do not agreeFurthermore their payment processes need to be changed so the community YMCA payment drop off is staffed and has a secured sign in as well as have the $online payment fee removed so homeowners like myself can pay our bill online Regards, [redacted] ***
Please contact your Copper Basin community managers to discuss your account at [redacted] Please ask for Manager [redacted] or Assistant Manager [redacted] Thank you - Premier Community Management