Apple Automotive Group, Inc

Dear *** ***In regards to complaint ID ***, from *** * *** I have attached documentation showing that Apple Ford received a request directly from *** *** Auto Finance dated July 1, 2016 requesting a cancellation of the extended warranty and requesting
refund be issued directly to *** *** Auto Finance. You will also find a copy of our cancelled check issued to *** *** Auto Finance in the amount of $on 9/7/16. If you have any further questions or concerns please feel free to contact me directly.Leah G***

January 7th, 2015Dear ***,I am in receipt of the complaint filed with the ID #***, We do recognize and acknowledge the concern that our customer has had with their repair experienceAs a token of appreciation and Goodwill to our customer, we have refunded the desired outcome in
the amount of $plus applicable tax, to the customer directly.Thank you for us to service our customer properly,Apple Automotive Group

June 9, 2014
Thank you for the opportunity to address [redacted] concerns. Unfortunately, we have no records showing that we have ever serviced a vehicle under [redacted]. However, we do have service records for a vehicle under [redacted] and I would assume they are related. We can not...

release any information without [redacted]s permission. If you have any questions, please feel free to give me a call at [redacted].