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Apple Dental PC

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Apple Dental PC Reviews (2)

April 28, 2014
Dear Revdex.com,Our office had seen patient, ID [redacted] for dental treatment on April 22, 2014. Prior to dental treatment the patient was given an estimate based on the percent of procedures that insurance would cover. However, because the insurance policy...

that the patient holds has a yearly maximum payout, the insurance estimate was not accurate.The estimate of the amount for the dentistry did not change substantially, only the armount for the total that the insurance would pay had changed. Since the insurance would not pay more than the yearly maximum, it is not incumbent upon that Apple Dental do the dentistry for free,Sincerely,Apple Dental

Review: The doctors office gave us a formal estimate that we had to pay in advance. We agreed to the estimate and paid it in full. After one session was done they informed us that they had mis-estimated by $2,400 and that we had to pay this. We already paid and agreed to the service. Now half the work is done and we don't have money to pay the rest. They informed us that the employee that gave us the estimate had been let go.Desired Settlement: We would like our total amount refunded. We would never had agreed to go here if the original quote would have been correct. They intentionally mislead us to trap us in their services, only to reveal to us after the fact that we owed more money.

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Response:

April 28, 2014Dear Revdex.com,Our office had seen patient, ID [redacted] for dental treatment on April 22, 2014. Prior to dental treatment the patient was given an estimate based on the percent of procedures that insurance would cover. However, because the insurance policy that the patient holds has a yearly maximum payout, the insurance estimate was not accurate.The estimate of the amount for the dentistry did not change substantially, only the armount for the total that the insurance would pay had changed. Since the insurance would not pay more than the yearly maximum, it is not incumbent upon that Apple Dental do the dentistry for free,Sincerely,Apple Dental

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Description: Dentists

Address: 929 Lycoming Mall Drive, Muncy, Pennsylvania, United States, 17756

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