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Applegate Moving & Storage

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Reviews Applegate Moving & Storage

Applegate Moving & Storage Reviews (3)

Review: Over 1 month ago Applegate Moving moved us and damaged both arms of our couch. The day after the move they took pictures of the damage & said they would have it repaired. I have called them over 14 times in a month and I keep getting the run around. The couch is a castro convertible, cost $1300 and was less than 2 years old.Desired Settlement: Repair or replacement.

Review: 6/20 Applegate moved furniture from residence into storage. 7/6 furniture was moved from storage to the final location. We had paid $200.00 on 6/1 & $2,000.00 on 6/22. We had asked for the balance owed prior to the final move. It was never sent. 6/22 invoice indicated only a balance of $392.67 was owed. We were then charged $1,335.60, an additional $942.93 beyond expected. There was never any discussion that the owed amount would be significantly more.

This is disappointing considering the move out of the house went well & the move in continues to be frustrating. We had requested the same crew complete the final move in. It was apparent that the original crew did not attend the move in. The move out took less than 3-hours while the move in took most of a day. The crew had little knowledge of how to put the furniture back together & we were forced to find pictures of what the furniture should look like & lend assistance in assembly. The dining room table-top went missing for several hours. We are still fixing/assembling the furniture as the bedroom set & kitchen table were not assembled correctly, the sectional sofa was never secured together & missing a leg, & the computer desk was not assembled at all, but was left in pieces in the basement. Assembling our own furniture defeats the purpose of hiring them.

E-mail correspondence with Madeline S[redacted] indicated that a refund may be possible due to the deficient service provided & lack of communication on total fees. Weeks went by with little or no communication. A voicemail was left with the owner & no return call. Subsequent e-mails followed & we were finally told the owner would call us. Still no call & no response to any of our correspondence. We paid for a service & it was not provided. We were never informed of the significantly greater fees prior to final delivery of furniture. We believe we are due a refund for services not performed & have failed to make contact with the appropriate person to resolve.Desired Settlement: Refund for services not performed including improper assembly of furniture, no assembly at all and missing parts.

This probably the most poorly managed company I have ever seen. The employees have been very helpful and nice. But they come ill prepared to do a packing job correctly. They showed up with too few people and not enough supplies to complete my pack out in the contracted time. The owner & manager [redacted] is a liar. He told us his employees were on the way when they were actually sitting in the break room, he told us the problems were due to a family emergency and his secretary told us that wasn't true. Short story do not trust this guy. He can't manage his company, his crews or a time schedule. His lack of management has inconvenienced our family, the moving van driver and his employees.

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Description: Movers, Packaging Service

Address: 55 Progress Pl. Unit #9, Jackson, New Jersey, United States, 08527

Phone:

61839 0 0
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Web:

www.crickcontracting.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Applegate Moving & Storage, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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