Applegate, Inchandles any issues with the properties, whether maintenance or otherwise, under the direction of the property owners The property owners are contacted for all work order requests (unless an emergency) and chose whether they would like to have Applegate, Inc., other vendors or subcontractors to do the work that is requested Work orders are "closed" when they are provided to the property owners until the property owners have decided on how they are proceeding with the request If, at the approval of the property owner, Applegate, Incis advised to proceed with the repairs themselves, the work orders are then "reopened" for Applegate, Incstaff to address
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***Did you not understand why you were fired ?? Gross mismanagement of funds, fraudulent charges, unauthorized work, authorized work that was never done but I was charged forMismanaged security deposit, rented it in filthy condition, left it in filthy condition after the tenants leftI could go onThe place is in such condition it can't be rented or sold unless about $goes into itNow I am paying $a month with no rent to offset it and I can't afford to fix it to sell itSo a big thanks goes to you for fking me over so well, but remember, you had control of all the money and you mismanaged it so bad you even fked yourself out of what you allege we owe youBTW, the big snowblower went missing after the tenants moved outNow I strongly suggest you eat any money you think I owe you, pay any outstanding bills you incurred and pay the tenants their security deposit back or face court actionPlease notify me when this is all taken care of
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
It does not make sense that they are unable to go into there system and look at some numbers to provide a final amountThey asked for a specific amount a couple months ago to bring our balance out of the negativeNow I'm being asked for another specific amount (350.48) to pull us out of the negativeIt is unclear to me why we are being asked to pay this since nobody is in the house and we just paid $800+ a couple months agoIf they were able to ask for money to bring our account to zero or out of negative they should be able to tell us a final amountAt one time it was mentioned we would have to pay a fee and the advertising for July and AugustThis makes some sense to me since there isn't anybody in the houseI actually thought they were saying this would be our final amount and I was hoping they could work with us but they started asking for more money
Attached is a copy of the response and request for final payment to Mr& Mrs [redacted] from the bookkeeping department The previous amount requested was not the final amount due; it did not yet include final charges per the Property Management Contract or advertising expenses that were incurred during our attempts to lease the property.The amount due to bring this account to a zero balance is $ Any further questions can be directed to our office for review and consideration Thank you!
This former property owner is upset because he has a balance due to our office as well as potentially owes the former tenants for a security deposit return We had managed the property according to the terms of the contract until he terminated the contract and decided to put the house on the
market for sale We have provided the property owner with monthly reports (a few of which are attached) since the contract began showing what funds were coming in, what funds were going out and to whom, etc In addition, the property owner often times approved all maintenance and work performed, so was aware of the expenses that would be incurred in advance
The property owner executed a contract that gave our company the ability to lease/manage tenants, perform maintenance, collect income, pay bills, etc The property owner has been well aware of maintenance items that are performed at the property as he often is the one who has authorized the work; a couple of emails relating to the property are attached showing that there is correspondence back and forth The property owner owes funds to our company for work performed or items payable to other contractors for authorized work
The refrigerator was replaced after maintenance gained access to the unit on 9/14/ The maintenance department posted notice about doing maintenance in the unit on 9/11/15, however, that was to repair a screen and not the refrigerator Unfortunately, it appears that the maintenance
staff member was not able to get to the unit on 9/11/as they had other matters that took longer time
The tenant executed a lease extension in October 2017, renewing the lease on a month-to-month basis at a rate of $100.00 per month effective December 1, 2017. The tenant gave a notice less than 30 days notice and was advised he is responsible for the lease through 1/31/17 unless another renter...
is able to be found earlier due to the inadequate notice to vacate.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I am rejecting the resolution from Applegate Inc due to negligence on a rather large scale. The work order that was left on my door on 9/9/2015 did not state any reason why the maintenance personnel would be stopping by my apartment on 9/11/2015. Now that I know that it was about the screen to be replaced on my balcony entrance door, that work order was put in 12 months ago. It should not take 12 months to process a simple request, neither is it acceptable on any degree that Applegate claim that they have no way of contacting any of their maintenance personal about an ETA of arrive. Applegate states that their window of time for maintenance to show up on 9/11/2015 from 9am to 4pm was non-negotiable and that it was " unfortunate that they did not show up" it is very unprofessional that was not at least contacted about that information, instead I lost a day's pay awaiting the arrival of the maintenance personnel. Lastly, we have put in a work order for our bathroom window to be replaced due to the black mold that has been growing on it, upon calling Applegate for the status of this work order last week we were told " they will re-open it" why would it be closed in the first place if it was never completed ?! This again is yet another example of how poorly Applegate handles it properties and how inefficiently they communicate to the very same people who keep them in business by renting out their properties. Not only is this level of service disrespectful, it is down right poor on many many levels.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]Did you not understand why you were fired ?? Gross mismanagement of funds, fraudulent charges, unauthorized work, authorized work that was never done but I was charged for. Mismanaged security deposit, rented it in filthy condition, left it in filthy condition after the tenants left. I could go on. The place is in such condition it can't be rented or sold unless about $5000 goes into it. Now I am paying $1300 a month with no rent to offset it and I can't afford to fix it to sell it. So a big thanks goes to you for fking me over so well, but remember, you had control of all the money and you mismanaged it so bad you even fked yourself out of what you allege we owe you. BTW, the big snowblower went missing after the tenants moved out. Now I strongly suggest you eat any money you think I owe you, pay any outstanding bills you incurred and pay the tenants their security deposit back or face court action. Please notify me when this is all taken care of..
this is not an easy site to work with. My last issue was that when I wrote my complaint. It does not appear that Applegate answered my initial complaint regarding charging for services not rendered. The property was left in a mess but Applegate charged for "cleaning." Our Realtor has advised that it was not cleaned. We stated to Revdex.com and Applegate that they defrauded and mishandled our money. Our tenants must have submitted the same similiar complaint. we were both ripped off by applegate and the tenants will back me up on the charges. I strongly suggest Applegate settle this with both tenant and owner as we are both prepared to bring this to court.
It does not make sense that they are unable to go into there system and look at some numbers to provide a final amount. They asked for a specific amount a couple months ago to bring our balance out of the negative. Now I'm being asked for another specific amount (350.48) to pull us out of the negative. It is unclear to me why we are being asked to pay this since nobody is in the house and we just paid $800+ a couple months ago. If they were able to ask for money to bring our account to zero or out of negative they should be able to tell us a final amount. At one time it was mentioned we would have to pay a fee and the advertising for July and August. This makes some sense to me since there isn't anybody in the house. I actually thought they were saying this would be our final amount and I was hoping they could work with us but they started asking for more money.
Applegate, Inc. handles any issues with the properties, whether maintenance or otherwise, under the direction of the property owners. The property owners are contacted for all work order requests (unless an emergency) and chose whether they would like to have Applegate, Inc., other vendors or subcontractors to do the work that is requested. Work orders are "closed" when they are provided to the property owners until the property owners have decided on how they are proceeding with the request. If, at the approval of the property owner, Applegate, Inc. is advised to proceed with the repairs themselves, the work orders are then "reopened" for Applegate, Inc. staff to address.
Attached is a copy of the response and request for final payment to Mr. & Mrs. [redacted] from the bookkeeping department. The previous amount requested was not the final amount due; it did not yet include final charges per the Property Management Contract or advertising expenses that were incurred during our attempts to lease the property.The amount due to bring this account to a zero balance is $458.89. Any further questions can be directed to our office for review and consideration. Thank you!
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Mr. & Mrs. [redacted] had a contract that required a 90 day notice period. Per the notice that they provided, it would have put their contract date through January 31, 2016, however, because the property is currently vacant, we indicated that we could cancel the contract effective...
immediately, however, the $350.00 termination fee for our leasing attempts would need to be paid and the final charges would need to be paid as well. The final charges and final report have not yet been fully completed and Mrs. [redacted] was told that the reports would be sent to her with details. Unfortunately, we're unable to provide something to them that does not yet exist, but will when it's available. A copy of the contract and all correspondence since they provided notice is attached.Thank you,[redacted]
Applegate, Inchandles any issues with the properties, whether maintenance or otherwise, under the direction of the property owners The property owners are contacted for all work order requests (unless an emergency) and chose whether they would like to have Applegate, Inc., other vendors or subcontractors to do the work that is requested Work orders are "closed" when they are provided to the property owners until the property owners have decided on how they are proceeding with the request If, at the approval of the property owner, Applegate, Incis advised to proceed with the repairs themselves, the work orders are then "reopened" for Applegate, Incstaff to address
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***Did you not understand why you were fired ?? Gross mismanagement of funds, fraudulent charges, unauthorized work, authorized work that was never done but I was charged forMismanaged security deposit, rented it in filthy condition, left it in filthy condition after the tenants leftI could go onThe place is in such condition it can't be rented or sold unless about $goes into itNow I am paying $a month with no rent to offset it and I can't afford to fix it to sell itSo a big thanks goes to you for f
king me over so well, but remember, you had control of all the money and you mismanaged it so bad you even f
ked yourself out of what you allege we owe youBTW, the big snowblower went missing after the tenants moved outNow I strongly suggest you eat any money you think I owe you, pay any outstanding bills you incurred and pay the tenants their security deposit back or face court actionPlease notify me when this is all taken care of
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
It does not make sense that they are unable to go into there system and look at some numbers to provide a final amountThey asked for a specific amount a couple months ago to bring our balance out of the negativeNow I'm being asked for another specific amount (350.48) to pull us out of the negativeIt is unclear to me why we are being asked to pay this since nobody is in the house and we just paid $800+ a couple months agoIf they were able to ask for money to bring our account to zero or out of negative they should be able to tell us a final amountAt one time it was mentioned we would have to pay a fee and the advertising for July and AugustThis makes some sense to me since there isn't anybody in the houseI actually thought they were saying this would be our final amount and I was hoping they could work with us but they started asking for more money
Attached is a copy of the response and request for final payment to Mr& Mrs [redacted] from the bookkeeping department The previous amount requested was not the final amount due; it did not yet include final charges per the Property Management Contract or advertising expenses that were incurred during our attempts to lease the property.The amount due to bring this account to a zero balance is $ Any further questions can be directed to our office for review and consideration Thank you!
This former property owner is upset because he has a balance due to our office as well as potentially owes the former tenants for a security deposit return We had managed the property according to the terms of the contract until he terminated the contract and decided to put the house on the
market for sale We have provided the property owner with monthly reports (a few of which are attached) since the contract began showing what funds were coming in, what funds were going out and to whom, etc In addition, the property owner often times approved all maintenance and work performed, so was aware of the expenses that would be incurred in advance
The property owner executed a contract that gave our company the ability to lease/manage tenants, perform maintenance, collect income, pay bills, etc The property owner has been well aware of maintenance items that are performed at the property as he often is the one who has authorized the work; a couple of emails relating to the property are attached showing that there is correspondence back and forth The property owner owes funds to our company for work performed or items payable to other contractors for authorized work
The refrigerator was replaced after maintenance gained access to the unit on 9/14/ The maintenance department posted notice about doing maintenance in the unit on 9/11/15, however, that was to repair a screen and not the refrigerator Unfortunately, it appears that the maintenance
staff member was not able to get to the unit on 9/11/as they had other matters that took longer time
The tenant executed a lease extension in October 2017, renewing the lease on a month-to-month basis at a rate of $100.00 per month effective December 1, 2017. The tenant gave a notice less than 30 days notice and was advised he is responsible for the lease through 1/31/17 unless another renter...
is able to be found earlier due to the inadequate notice to vacate.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I am rejecting the resolution from Applegate Inc due to negligence on a rather large scale. The work order that was left on my door on 9/9/2015 did not state any reason why the maintenance personnel would be stopping by my apartment on 9/11/2015. Now that I know that it was about the screen to be replaced on my balcony entrance door, that work order was put in 12 months ago. It should not take 12 months to process a simple request, neither is it acceptable on any degree that Applegate claim that they have no way of contacting any of their maintenance personal about an ETA of arrive. Applegate states that their window of time for maintenance to show up on 9/11/2015 from 9am to 4pm was non-negotiable and that it was " unfortunate that they did not show up" it is very unprofessional that was not at least contacted about that information, instead I lost a day's pay awaiting the arrival of the maintenance personnel. Lastly, we have put in a work order for our bathroom window to be replaced due to the black mold that has been growing on it, upon calling Applegate for the status of this work order last week we were told " they will re-open it" why would it be closed in the first place if it was never completed ?! This again is yet another example of how poorly Applegate handles it properties and how inefficiently they communicate to the very same people who keep them in business by renting out their properties. Not only is this level of service disrespectful, it is down right poor on many many levels.
Revdex.com:
king me over so well, but remember, you had control of all the money and you mismanaged it so bad you even f
ked yourself out of what you allege we owe you. BTW, the big snowblower went missing after the tenants moved out. Now I strongly suggest you eat any money you think I owe you, pay any outstanding bills you incurred and pay the tenants their security deposit back or face court action. Please notify me when this is all taken care of..
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]Did you not understand why you were fired ?? Gross mismanagement of funds, fraudulent charges, unauthorized work, authorized work that was never done but I was charged for. Mismanaged security deposit, rented it in filthy condition, left it in filthy condition after the tenants left. I could go on. The place is in such condition it can't be rented or sold unless about $5000 goes into it. Now I am paying $1300 a month with no rent to offset it and I can't afford to fix it to sell it. So a big thanks goes to you for f
this is not an easy site to work with. My last issue was that when I wrote my complaint. It does not appear that Applegate answered my initial complaint regarding charging for services not rendered. The property was left in a mess but Applegate charged for "cleaning." Our Realtor has advised that it was not cleaned. We stated to Revdex.com and Applegate that they defrauded and mishandled our money. Our tenants must have submitted the same similiar complaint. we were both ripped off by applegate and the tenants will back me up on the charges. I strongly suggest Applegate settle this with both tenant and owner as we are both prepared to bring this to court.
See attachments that have already been submitted.
It does not make sense that they are unable to go into there system and look at some numbers to provide a final amount. They asked for a specific amount a couple months ago to bring our balance out of the negative. Now I'm being asked for another specific amount (350.48) to pull us out of the negative. It is unclear to me why we are being asked to pay this since nobody is in the house and we just paid $800+ a couple months ago. If they were able to ask for money to bring our account to zero or out of negative they should be able to tell us a final amount. At one time it was mentioned we would have to pay a fee and the advertising for July and August. This makes some sense to me since there isn't anybody in the house. I actually thought they were saying this would be our final amount and I was hoping they could work with us but they started asking for more money.
Applegate, Inc. handles any issues with the properties, whether maintenance or otherwise, under the direction of the property owners. The property owners are contacted for all work order requests (unless an emergency) and chose whether they would like to have Applegate, Inc., other vendors or subcontractors to do the work that is requested. Work orders are "closed" when they are provided to the property owners until the property owners have decided on how they are proceeding with the request. If, at the approval of the property owner, Applegate, Inc. is advised to proceed with the repairs themselves, the work orders are then "reopened" for Applegate, Inc. staff to address.
Attached is a copy of the response and request for final payment to Mr. & Mrs. [redacted] from the bookkeeping department. The previous amount requested was not the final amount due; it did not yet include final charges per the Property Management Contract or advertising expenses that were incurred during our attempts to lease the property.The amount due to bring this account to a zero balance is $458.89. Any further questions can be directed to our office for review and consideration. Thank you!
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Mr. & Mrs. [redacted] had a contract that required a 90 day notice period. Per the notice that they provided, it would have put their contract date through January 31, 2016, however, because the property is currently vacant, we indicated that we could cancel the contract effective...
immediately, however, the $350.00 termination fee for our leasing attempts would need to be paid and the final charges would need to be paid as well. The final charges and final report have not yet been fully completed and Mrs. [redacted] was told that the reports would be sent to her with details. Unfortunately, we're unable to provide something to them that does not yet exist, but will when it's available. A copy of the contract and all correspondence since they provided notice is attached.Thank you,[redacted]