Appletree Technology

This company is a fraud. I ordered a toy via Sears Marketplace from this company. I was provided a tracking number. The toy was to arrive in time for Christmas. It did not. I received an ENVELOPE two days after Christmas with a metal clip in it. Same tracking number that I was provided. What a trick! It was nothing more than a decoy package.

When I complained via Sears, Appletree Technology mailed me the toy a week later. I complained again that I didn't want it because it was too late. Appletree Technology emailed me separately and told me to return it using return an Amazon tracking return label that they provided. I did so. Now they have gone silent.

They kept my money and now they have the toy back, too. Even after numerous calls/emails/chats with Sears, they return with only "canned" answers, "we show the toy was delivered". I've told them a million times that it was not - only a clip! Then, I tell Sears that I was later sent the toy and returned it via the Appletree Technology's instructions. Sears says, "well you sent it to Amazon". No RESOLUTION TO THIS. Appletree won't respond - they have my money and the toy. Unscrupulous company!