Appliance Medic Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Yes, I did receive the receipt but for only one service callHe did a service call twice for the same problemThank you for one of the receiptsGreatly appreciatedThe second service call was also for the same thing since he had to replace the switch twice
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

as per our last conversation I did fax him bill that I had
but I do not have the second bill to fax him and this was done more than a year ago he should keep his paper waork
*** ***

At this time, I have been contacted directly by Appliance Medic Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
"margin: 0in 0in 10pt;" class="MsoNormal">[Your Answer Here]
He initially said get the receipt from Revdex.comThen he called again and he says, I don't keep records, but if I give him a model number and make model of dryer he will make up a receiptBut he then states he doesn't know what he did for the service callHe never picks up the phone and never supplies email address to send info to, left it on his voice mail and no reply.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

The business has responded. Please read below.
good afternoon
as per our conversation I did fax him the invoice that I haad
[redacted]

The business has responded.  Please see below:
THE FIRST TIME WE WEBT THERE THE EVAP FAN DID NOT WORK SO WE ORDERED THE FAN AND RELACED IT AND IT WAS WORKING SHE CALLED BACK ON FRIDAY THAT IT IS STILL NOT COOLING SO WE WENT BACK AND PUT...

IN THE CONTROL BOARD AND IT WAS NOT THE YHE CONTROOL BOARD SO WE HAD TO ORDER THE BOARD THAT BELONGS FOR THIS REFRG BUT AI WAS IN THE WEEKINED WE WERE NOT ABLE TO GET THE CONTROL UNTIL MONDAY WE GOT IT ON MONDAY AND WE DID REPLACE IT ON JULY ** AND IT IS WORKING SO AT THIS POINT I DO NOT UNDERSTAND AND I HOPE THIS WILL CLEAR HER CONCERN

Review: Appliance Medic was called to my residence to repair a washing machine and in the process severely damaged the wooden floors of the 2nd floor. The repairmen failed to point out the damage they caused and left in a hurry to avoid confrontation. When I tried contacting Appliance Medic about the damages they caused, they failed to returned my calls. Now I'm stuck with 1,100 USD in floor repairs as a direct result of their actions.Desired Settlement: I'd like Appliance Medic to pay for the damages they have caused, and cover the repair of my wooden floors.

Review: We had 2 service calls with this company at my condo which is being rented. I as [redacted] of the unit has requested receipts about a half dozen times, he never returns calls and has failed to provide a receipt requested. I have left several messages . I simply need the receipt, not asking too much but he chooses to never respond or forward the receipt. I have left email address, mailing address, fax numbers.Desired Settlement: A simple request of receipts for all service calls

Consumer

Response:

At this time, I have been contacted directly by Appliance Medic Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

He initially said get the receipt from Revdex.com. Then he called again and he says, I don't keep records, but if I give him a model number and make model of dryer he will make up a receipt. But he then states he doesn't know what he did for the service call. He never picks up the phone and never supplies email address to send info to, left it on his voice mail and no reply.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

The business has responded. Please read below.

good afternoon

as per our conversation I did fax him the invoice that I haad

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

Yes, I did receive the receipt but for only one service call. He did a service call twice for the same problem. Thank you for one of the receipts. Greatly appreciated. The second service call was also for the same thing since he had to replace the switch twice.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

as per our last conversation I did fax him 1 bill that I had

but I do not have the second bill to fax him and this was done more than a year ago he should keep his paper waork

Review: The medic came to fix my refrigerator the first time because of the ice maker and water was not dispensing. They told me that I need a new fan my refrigerator and it will cost 351. They ordered the part and they thought it was fixed. Then I had to call them again because things in the freezer was defrosting. They said it was the mother broad for the refrigerator and it will cost additional $200. He charged the mother broad and assumed it will work but didn't everything in the fridge hot. All my food spoiled and I have a * year old daughter. I have been calling them and they said they placed the wrong motherbroad in the fridge and they will call me when it comes in. I asked them to placed the old mother broad in the fridge until the other comes in because the fridge worked just not the freezer. They never got back to me at all. I have been calling them for the last 5 days leaving messages and they have failure to come me back. I should not have to chase Appliances Medic down to fix my fridge that they have worsen the situation.Desired Settlement: I just want a full refund of my $551 dollars I paid to fix my refrigerator so I could just put that to a new refrigerator because this is ridiculous. I would never use their service or recommend them to anyone period!!!!

Business

Response:

The business has responded. Please see below:THE FIRST TIME WE WEBT THERE THE EVAP FAN DID NOT WORK SO WE ORDERED THE FAN AND RELACED IT AND IT WAS WORKING SHE CALLED BACK ON FRIDAY THAT IT IS STILL NOT COOLING SO WE WENT BACK AND PUT IN THE CONTROL BOARD AND IT WAS NOT THE YHE CONTROOL BOARD SO WE HAD TO ORDER THE BOARD THAT BELONGS FOR THIS REFRG BUT AI WAS IN THE WEEKINED WE WERE NOT ABLE TO GET THE CONTROL UNTIL MONDAY WE GOT IT ON MONDAY AND WE DID REPLACE IT ON JULY ** AND IT IS WORKING SO AT THIS POINT I DO NOT UNDERSTAND AND I HOPE THIS WILL CLEAR HER CONCERN