Horrible company to work with! I spent months looking for the right stove. [redacted] the owners adult daughter spent weeks on the phone with me picking one out. Telling me what a fantastic deal I was getting and helping me have it shipped. All in all a $1300 deal. She gave me a $650 quote to have it in safe and working order for daily use. Once it was on its way (January 20, 2016) I never heard from her again. I finally got a hold of the social media guy by posting repeatedly and finally giving a bad review. [redacted], gave me the owner's wife [redacted]'s cell phone number. [redacted] was dreadful. No apologies, sarcastic and belittling. She told me nothing was done to my stove even though it was supposed to be half way done by now. She also told me my new quote was $14,000. $1400 I said? No...$14,000! WHAT!!? How does $650 turn into $14,000? She said it was in worse shape then they thought. I told her she should make it right then and give me my $1300 back and keep the stove for parts. After a few phone calls she told me it wasn't worth a dime to them and to give her my address again she would have it shipped to me as is. Once I did that, she now says I can come and pick it up. They won't even ship it to me. BE WARNED if you see this!!! DO NOT DO BUSIENSS WITH THIS COMPANY! She has since harassed me on social media to try and get my opinions taken down...this is not a classy bunch!
Horrible company to work with! I spent months looking for the right stove. [redacted] the owners adult daughter spent weeks on the phone with me picking one out. Telling me what a fantastic deal I was getting and helping me have it shipped. All in all a $1300 deal. She gave me a $650 quote to have it in safe and working order for daily use. Once it was on its way (January 20, 2016) I never heard from her again. I finally got a hold of the social media guy by posting repeatedly and finally giving a bad review. [redacted], gave me the owner's wife [redacted]'s cell phone number. [redacted] was dreadful. No apologies, sarcastic and belittling. She told me nothing was done to my stove even though it was supposed to be half way done by now. She also told me my new quote was $14,000. $1400 I said? No...$14,000! WHAT!!? How does $650 turn into $14,000? She said it was in worse shape then they thought. I told her she should make it right then and give me my $1300 back and keep the stove for parts. After a few phone calls she told me it wasn't worth a dime to them and to give her my address again she would have it shipped to me as is. Once I did that, she now says I can come and pick it up. They won't even ship it to me. BE WARNED if you see this!!! DO NOT DO BUSIENSS WITH THIS COMPANY! She has since harassed me on social media to try and get my opinions taken down...this is not a classy bunch!