We needed to have the dryer opened up to remove a sock that fell into the opening for the lint filter I was disappointed with the lack of concern the techinician showed for our property I already told him what the problem was when he arrived...he did not need to spend time diagnosing the problem He tried to take the easy way out by pulling at a long sock that was very tightly wrapped around the fan of our Samsung dryer instead of opening it up to unwrap the sock safelyHe ended up opening it anyway because he was not able to force the sock out I truly hope that he did not cause more damaged to our dryer I suggested for him to clean the fan once he unwrapped the sock off of it but he refused to do so because in his words"this already took too long"
We needed to have the dryer opened up to remove a sock that fell into the opening for the lint filter I was disappointed with the lack of concern the techinician showed for our property I already told him what the problem was when he arrived...he did not need to spend time diagnosing the problem He tried to take the easy way out by pulling at a long sock that was very tightly wrapped around the fan of our Samsung dryer instead of opening it up to unwrap the sock safelyHe ended up opening it anyway because he was not able to force the sock out I truly hope that he did not cause more damaged to our dryer I suggested for him to clean the fan once he unwrapped the sock off of it but he refused to do so because in his words"this already took too long"