After calling whirlpool about my brand new washer that was leaking, they told me to call the contracted company. I called appliance science. The technician showed up but did absolutely nothing to fix my washer,but documented in his "notes" on his laptop. He said to call back if it was still leaking. So it was and I did call to schedule another appointment. Between 8a-12p my tech was suppose to arrice. By 1pm I called the company and they had the tech call me. He said that he was running behind, but never bothered to still come by to fix my washer. Instead set up yet another apt. Again did not show up,or even call for that matter. I again called the company but never got a return phone call. THE ONLY REASON I called them back at all was because it was warranty contract company for my washer. I would never recommend this company to anyone. They wasted my time on more than one day and kept me from finding a different contracted company that would actually show up.
After calling whirlpool about my brand new washer that was leaking, they told me to call the contracted company. I called appliance science. The technician showed up but did absolutely nothing to fix my washer,but documented in his "notes" on his laptop. He said to call back if it was still leaking. So it was and I did call to schedule another appointment. Between 8a-12p my tech was suppose to arrice. By 1pm I called the company and they had the tech call me. He said that he was running behind, but never bothered to still come by to fix my washer. Instead set up yet another apt. Again did not show up,or even call for that matter. I again called the company but never got a return phone call. THE ONLY REASON I called them back at all was because it was warranty contract company for my washer. I would never recommend this company to anyone. They wasted my time on more than one day and kept me from finding a different contracted company that would actually show up.