Appliance services Unlimited

Revdex.com spoke to Dan at business and the following was relayed:
The customer bought a refrigerator and had a day warranty on labor and year warranty on partsIn order to figure out what parts are needed we did need to send out a techThe customer did not want to pay the labor charge and asked
to pick up the part and install themselvesWe agreedThe customer called back a while later stating that there was an issue with another part and wanted to order that and pick it upWe need to verify what parts are needed for the warranty companyI am willing to go to the customer's free of charge, verify the parts needed and order the parts at no chargeIf the customer has us install, we will charge the labor chargeI am going in for surgery on Tuesday which will require a 4-week recoveryIf the customer can let me know right away, maybe we can schedule them for Monday and take care of this for them

Review: This gentleman was sent out to my home warranty company to do a dishwasher repair. He has been to my house five times and has made the dishwasher worse every time he comes out. He will not respond to phone calls, nor has he come back out to fix the situation he created.Desired Settlement: I want to job finished correctly