Appliance World

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me The owner states that he will contact me today, that is acceptable as long ad he follows through

In regards to complaint# [redacted] . Customer was refunded in full on 03/13/2017. We consider this matter resolved. Thank you [redacted] Store Manager

American Residential Services, LLC D/B/A Columbus Worhtington Air ("ARS") has received your email dated December 19, regarding the above-referenced complaintThank you for bringing this matter to our attention and allowing us the opportunity to respondWe are currently in communication with the customer to gain a better understanding of the Complaint and hope to achieve an amicable resolution very soonARS prides itself on providing premier customer service and appreciates your assistance in resolving this disputeIf you require additional information regarding this complaint, please contact me directly at ###-###-####

Appliance World did not disclose the fact that they do not give refundsNo sign is posted in the storeWe were assured by the sales representative that all of the appliances that we purchased were in working condition and stated that they come with a day warrantyThe business did deliver the appliances to our home (which we paid a delivery fee)We were supposed to have a receipt, but the delivery man forgot to bring itI have yet to receive the receiptWithin hours after delivery, we discovered that the fridge does not work at all and the washing machine has issues, including a broken lid lock which causes the washer not to start or to stop mid cycleWe also purchased a dryer, which we have tested and it seems to work properlyThe business owner refused to give us a refund for the broken appliancesHe ignored my calls for many daysMy husband and I canceled the check immediately and asked the owner to remove all the appliances from our homeWe have yet to have the appl

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy
my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Good prices alot to cboose from

I bought a washing machine from Appliance World on 11/21/Within two weeks the washing machine had started showing error codesAfter trying repeatedly to reach the store I paid someone to load up the washing machine and take it back to Appliance WorldWhen we brought it back to them they informed me that they had to order a part for it and that we would have it back within 3-daysThree weeks later I still had not received my washing machine and no one would answer the telephoneFinally during week I reached the owner who stated that my washing machine was fixedI called the store to try to pick it up and no one answered the phoneToday I went to the store to pick up my machineThe owner assured us that the washing machine was fixedWe got the washing machine home finally and got everything hooked up, tried to start it up to test it and it would not startAfter repeatedly trying to reach the owner again he finally answered a facetime callHe stated he would be out in

My fiancé and I just moved to CartersvilleDuring the move I guess something happened to our washing machine which is a front loader LGAn error code kept appearing saying DEI did research and realized that the error code meant door error and immediately started calling local appliance repair shops to see if I could get someone out there that day to have a lookAppliance world did come out and stayed for a total of minutes checked one thing and said that it was the door latch and that he was sure once I ordered a door latch the problem would be fixed and they would have the part in by the latest Tuesday we moved in SaturdayTuesday came and I waited around for the hour time period they gave me and about minutes before the hours were up they called and said the part never came inBig inconvenience so then they tell me they will come in Wednesday between 9-So I'm up waiting and about I call them to ask where they wereNow they were running late and would "be

These guys took our hard earned money and never even showed up to do the workFor more than two months now, we have been contacting them and all they do is apologize and yet no refundFrustrating and worst experience I have ever hadWhy can the Revdex.com not CLOSE DOWN this business?

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  The owner states that he will contact me today, that is acceptable as long ad he follows through.

Sent: Tuesday, September 13, 2016 1:55 PMSubject: Re: Houston Revdex.com Complaint #[redacted] We take customer complaints seriously and I will contact the homeowner today.  I will keep you updated about how things progress.    Regards   Stuart O[redacted] Owen Roofing Co LLC  2685 N Coria...

Ste D5 Brownsville, Texas 78520 956-546-6638

In regards to complaint# [redacted]. Customer was refunded in full on 03/13/2017. We consider this matter resolved.  Thank you[redacted]Store Manager