Gentlemen, As I explained on the phone, we never received any information on this problem on the 27th of February We are sorry that things went wrong on this service call, but we did try to rectify the problem [redacted] had an appointment to go back to the location, but we had an oversite happen We had a medical emergency and he had to take his wife to the hospital because she cut her leg In his eyes, his wife is Number We did not realize that we missed the appointment until that evening When [redacted] tried to call and reschedule, she would not consider it Very rude, not caring, ignoring our phone calls [redacted] was very upset He loves what he does and his aim is to make every one happy Thats why he is called [redacted] We agree that he went there twice and the problem was not corrected, but she was so rude she hung up on him and would not give him another chance She told him not to come there when he called and said he was on the way There is no chance that we will refund a penny to that woman Thank You [redacted] ( [redacted] )
Gentlemen, As I explained on the phone, we never received any information on this problem on the 27th of February We are sorry that things went wrong on this service call, but we did try to rectify the problem *** had an appointment to go back to the location, but we had an
oversite happen We had a medical emergency and he had to take his wife to the hospital because she cut her leg In his eyes, his wife is Number We did not realize that we missed the appointment until that evening When *** tried to call and reschedule, she would not consider it Very rude, not caring, ignoring our phone calls *** was very upset He loves what he does and his aim is to make every one happy Thats why he is called ***We agree that he went there twice and the problem was not corrected, but she was so rude she hung up on him and would not give him another chance She told him not to come there when he called and said he was on the way There is no chance that we will refund a penny to that woman Thank You *** *** ( *** *** )
On Sun, May at 7:PM , *** *** *** wrote:Dear Revdex.com:I'm satisfied that Appliances 'N More has accepted my requestPlease have them send me my refund ($150) so we can we have closure.I'm tired of hearing their excuses. Future customers beware.Sincerely,*** ***Complaint ID ***
I am very sorry to hear the customers response I will agree to her request if that will make her happy I do have to add, that *** was hurting at the time of service because he had just gone through carpal tunnel surgery which restricted his movements He probably should not have taken the job or had his partner there to help him *** told me the area he had to work in was so small and nearly impossible He loves to fix and make his customers happy He likes leaving them with a smile on their faceI might add that I am sorry to have offended the customer by saying she was a former customer of ours, but her name and address sounded familiar Sincerely *** *** * ***
Gentlemen, As I explained on the phone, we never received any information on this problem on the 27th of February We are sorry that things went wrong on this service call, but we did try to rectify the problem [redacted] had an appointment to go back to the location, but we had an oversite happen We had a medical emergency and he had to take his wife to the hospital because she cut her leg In his eyes, his wife is Number We did not realize that we missed the appointment until that evening When [redacted] tried to call and reschedule, she would not consider it Very rude, not caring, ignoring our phone calls [redacted] was very upset He loves what he does and his aim is to make every one happy Thats why he is called [redacted] We agree that he went there twice and the problem was not corrected, but she was so rude she hung up on him and would not give him another chance She told him not to come there when he called and said he was on the way There is no chance that we will refund a penny to that woman Thank You [redacted] ( [redacted] )
Gentlemen, As I explained on the phone, we never received any information on this problem on the 27th of February We are sorry that things went wrong on this service call, but we did try to rectify the problem *** had an appointment to go back to the location, but we had an
oversite happen We had a medical emergency and he had to take his wife to the hospital because she cut her leg In his eyes, his wife is Number We did not realize that we missed the appointment until that evening When *** tried to call and reschedule, she would not consider it Very rude, not caring, ignoring our phone calls *** was very upset He loves what he does and his aim is to make every one happy Thats why he is called ***We agree that he went there twice and the problem was not corrected, but she was so rude she hung up on him and would not give him another chance She told him not to come there when he called and said he was on the way There is no chance that we will refund a penny to that woman Thank You *** *** ( *** *** )
On Sun, May at 7:PM , *** *** *** wrote:Dear Revdex.com:I'm satisfied that Appliances 'N More has accepted my requestPlease have them send me my refund ($150) so we can we have closure.I'm tired of hearing their excuses. Future customers beware.Sincerely,*** ***Complaint ID ***
I am very sorry to hear the customers response I will agree to her request if that will make her happy I do have to add, that *** was hurting at the time of service because he had just gone through carpal tunnel surgery which restricted his movements He probably should not have taken the job or had his partner there to help him *** told me the area he had to work in was so small and nearly impossible He loves to fix and make his customers happy He likes leaving them with a smile on their faceI might add that I am sorry to have offended the customer by saying she was a former customer of ours, but her name and address sounded familiar Sincerely *** *** * ***