I have received your recent letter regarding [redacted] I apologize for any inconvenience Ms [redacted] experiencedWe did not locate a record of the purchase listed under the information she provided in her complaintIf she still needs assistance, we request that she provide a copy of the purchase invoice so that we can research her concerns further We appreciate having the opportunity to respond to Ms [redacted] complaint Sincerely, [redacted]
I have received your recent letter regarding [redacted] I apologize for any inconvenience Ms [redacted] experiencedWe did not locate a record of the purchase listed under the information she provided in her complaintIf she still needs assistance, we request that she provide a copy of the purchase invoice so that we can research her concerns further We appreciate having the opportunity to respond to Ms [redacted] complaint Sincerely, [redacted]