Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
customer sent us an email on 12-**-right before holidays all requests take 1-business days the first business day is 01-**-next business day is today 01-***-which see below customer received this reply back Appreciate your patience for the delay during the holidaysPlease ship it back to within days to: [redacted] *** as far to issueing a prepaid return label according to our return policy on [redacted] clearly stated as follows customer is responsible for return shipping fee...see belowWe are committed to your satisfactionAll items are covered under the manufacturer original warrantyWe offer a 15-day satisfaction guarantee from date of invoice for all equipment, All returned items must be shipped in its original carton with blank warranty cards in order to receive proper credit or exchangeParcels returned with missing parts or packaging inserts, such as warranty cards, rebates, Unsealed from manufacturer or notes on the outside box, etcwill be subject to a minimum of 20% restocking feeReturns on TV's, Major appliances, Software, over sized items Etc., Open Ink cartage's and specialty order items and other consumable products, Personal or Health and beauty itemscannot be returnedMerchandise being returned for refund, repair, or exchange must be repacked properly insured and marked on the outside of the shipping carton with a Returned Merchandise Authorization issued by our return departmentBuyer is responsible for shipping back the items to Good Luck Bargains S&H is not refundableActual shipping charges will be deducted from your refund if your original order had free shipping.All refunds will be processed once item received and inspected by out customer service department please let us know if all resolved
to whom it may concern just to clarify attached you will find documents attached Original Sale From *** for a total of Refund from *** for the entire purchase Original receipt from *** showing that we paid for the letter
to be mailed to the customer called the customer today 11-**-customer was all confused and I am confident that the customer is talking about a different purchase at all kindly please reply if all is satisfactory
hi thank for bringing I to our attention item was returned incomplete missing parts as a courtesy customer satisfaction we have adjusted the refund and issues additional hopefully this wll resolve the matter
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, *
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I should not have to pay to ship back a defective product. That is the company's responsibility.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
customer sent us an email on 12-**-2016 right before holidays all requests take 1-2 business days the first business day is 01-**-2017 next business day is today 01-[redacted]-207 which see below customer received this reply back Appreciate your patience for the delay during the holidaysPlease ship it...
back to within 5 days to: [redacted]
[redacted]
[redacted]
[redacted] as far to issueing a prepaid return label according to our return policy on [redacted] clearly stated as follows customer is responsible for return shipping fee...see belowWe are committed to your satisfaction. All items are covered under the manufacturer original warranty. We offer a 15-day satisfaction guarantee from date of invoice for all equipment, All returned items must be shipped in its original carton with blank warranty cards in order to receive proper credit or exchange. Parcels returned with missing parts or packaging inserts, such as warranty cards, rebates, Unsealed from manufacturer or notes on the outside box, etc. will be subject to a minimum of 20% restocking fee. Returns on TV's, Major appliances, Software, over sized items Etc., Open Ink cartage's and specialty order items and other consumable products, Personal or Health and beauty items. cannot be returned. Merchandise being returned for refund, repair, or exchange must be repacked properly insured and marked on the outside of the shipping carton with a Returned Merchandise Authorization issued by our return department. Buyer is responsible for shipping back the items to Good Luck Bargains S&H is not refundable. Actual shipping charges will be deducted from your refund if your original order had free shipping.All refunds will be processed once item received and inspected by out customer service department. please let us know if all resolved
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
customer sent us an email on 12-**-right before holidays all requests take 1-business days the first business day is 01-**-next business day is today 01-***-which see below customer received this reply back Appreciate your patience for the delay during the holidaysPlease ship it back to within days to: [redacted] *** as far to issueing a prepaid return label according to our return policy on [redacted] clearly stated as follows customer is responsible for return shipping fee...see belowWe are committed to your satisfactionAll items are covered under the manufacturer original warrantyWe offer a 15-day satisfaction guarantee from date of invoice for all equipment, All returned items must be shipped in its original carton with blank warranty cards in order to receive proper credit or exchangeParcels returned with missing parts or packaging inserts, such as warranty cards, rebates, Unsealed from manufacturer or notes on the outside box, etcwill be subject to a minimum of 20% restocking feeReturns on TV's, Major appliances, Software, over sized items Etc., Open Ink cartage's and specialty order items and other consumable products, Personal or Health and beauty itemscannot be returnedMerchandise being returned for refund, repair, or exchange must be repacked properly insured and marked on the outside of the shipping carton with a Returned Merchandise Authorization issued by our return departmentBuyer is responsible for shipping back the items to Good Luck Bargains S&H is not refundableActual shipping charges will be deducted from your refund if your original order had free shipping.All refunds will be processed once item received and inspected by out customer service department please let us know if all resolved
to whom it may concern just to clarify attached you will find documents attached Original Sale From *** for a total of Refund from *** for the entire purchase Original receipt from *** showing that we paid for the letter
to be mailed to the customer called the customer today 11-**-customer was all confused and I am confident that the customer is talking about a different purchase at all kindly please reply if all is satisfactory
hi thank for bringing I to our attention item was returned incomplete missing parts as a courtesy customer satisfaction we have adjusted the refund and issues additional hopefully this wll resolve the matter
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, *
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I should not have to pay to ship back a defective product. That is the company's responsibility.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
attached you will find the prepaid return label we have sent please reply if all resolved
customer sent us an email on 12-**-2016 right before holidays all requests take 1-2 business days the first business day is 01-**-2017 next business day is today 01-[redacted]-207 which see below customer received this reply back Appreciate your patience for the delay during the holidaysPlease ship it...
back to within 5 days to: [redacted]
[redacted]
[redacted]
[redacted] as far to issueing a prepaid return label according to our return policy on [redacted] clearly stated as follows customer is responsible for return shipping fee...see belowWe are committed to your satisfaction. All items are covered under the manufacturer original warranty. We offer a 15-day satisfaction guarantee from date of invoice for all equipment, All returned items must be shipped in its original carton with blank warranty cards in order to receive proper credit or exchange. Parcels returned with missing parts or packaging inserts, such as warranty cards, rebates, Unsealed from manufacturer or notes on the outside box, etc. will be subject to a minimum of 20% restocking fee. Returns on TV's, Major appliances, Software, over sized items Etc., Open Ink cartage's and specialty order items and other consumable products, Personal or Health and beauty items. cannot be returned. Merchandise being returned for refund, repair, or exchange must be repacked properly insured and marked on the outside of the shipping carton with a Returned Merchandise Authorization issued by our return department. Buyer is responsible for shipping back the items to Good Luck Bargains S&H is not refundable. Actual shipping charges will be deducted from your refund if your original order had free shipping.All refunds will be processed once item received and inspected by out customer service department. please let us know if all resolved