Aqua Master Watch Reviews (2)
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Aqua Master Watch Rating
Description: WATCHES-DEALERS
Address: 444 Merrick Road, Suite 112, Lynbrook, New York, United States, 11563
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Review: I had purchased a Watch from Aquamaster (*-May-2013) and had it only for a short period of time before the watch mechanism became faulty. this watch cost me $1570. Aquamaster was contacted about the faulty watch (**-June-2013) stating the nature of the problem. I received a reply (**-June-2013) telling me to please return the watch for an inspection and if the fault was identified to be as stated,a replacement would be shipped out in 24-48hrs. The Faulty watch was shipped (**-June-2013) through Australia Post tracking No. [redacted] and was received after 2 failures to deliver on the (*-July-2013). During the time between shipment and delivery, I had tried to contact Aquamaster about this upwards of 10 times from multiple email address's and to all email adress's supplied on their website. No replies have been received at all. I found this strange so I contacted Aquamaster about purchasing an unrelated watch from a seperate email, a reply was received the next day and as soon as I mentioned the watch return issue communication stopped. Ihave supplied all receipts, tracking number's, correspondance and additional details needed to complete the return but I still have nothing. I have copies of all the emails I have sent from and to various email address's within Aquamaster and can supply all shipping and purchase receipts.Desired Settlement: I would like a replacement watch sent the same as the one I have purchased Model W312. as soon as possible as this should have been resolved weeks ago.