Aqua-Pur Water Conditioning Reviews (1)
Aqua-Pur Water Conditioning Rating
Description: Water Well Drilling & Service, Water Softening & Conditioning Equipment Service & Supplies
Address: 72 Smith Street, Howell, New Jersey, United States, 07731
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Review: It has been an on going practice for this company to over bill me for service time spent and materials used. When the serviceman[redacted] came to perform regular maintenance service this year, and presented a bill for 12 bags of calcite acid neutralizer used, but could not produce the 12 empty bags when requested. Only two empty bags were presented and there were only three additional unused bags in the truck. This clearly demonstrated his intention to defraud me in materials used. Time spent was also challenged, and had to charge actual time spent on the premises, which was only half of what he has been charging for the past years. He could not offer an explanation for the huge discrepancy and I immediately placed a call to his father[redacted],the owner of the company and left message for him to return my call to discuss the problem. It has been more than a month and he never called me back. I also sent him a registered letter detailing the incident and the mail was never claimed.Desired Settlement: A refund of excess charge of $911.64.