Aqua Scape Pools & Spas, Inc.

Pool has been under construction for over a year
Pool has been under construction for over a yearContractor has missed multiple completion dates and more often than not doesn't show up on promised work datesThe concrete deck walls have no footersThe concrete is chipping, crumbling and flakingThe pool shell is full of stagnant water that contains mosquitos, frogs and smells badThe contractor has missed the last two promised dates to work on it since the deck was poured

I would like the pool contract to be completed (door alarms and stucco on the back of the water fall) and inspection/permit satisfied
We have been under pool construction since NOV 9, As of today, July 2, the pool has not been completed to our satisfaction and the final inspection not doneOverall, the owner Greg appeared to be nice person; however, now we are just tired of dealing with him as he doesn't answer his cell phone when we call, return our calls in a timely manner or not at all He had told us he'll be coming over and he never shows upWe have used text messaging, called him by phone and emailed him trying to communicate to him (all been saved) that we want the pool and final inspection completedI have been more than patient waiting for this pool project to be done and so have my neighborsThe lack of communication and concern from Greg (which appears to be an ongoing issue with this company) has been the main source of frustration for both my husband an

1. We advised you according to the estimate that we were not satisfied with the results of the covering of our lanai.
2. You failed to fill in the low spots as per the estimate
3. left a mess in my pool which I had to have help with cleaning out
4. my pool cleaner has not worked since cleaning the pool
5. my pool pump is now making strange noises
6. my lanai was covered with material from the coverings of the pool.

I informed you of my dissatisfaction of the low spots that was never properly taken care of in the initial process. You agreed to rectify the problem and started repairing the low spots.

Since then you have only been here sporadically with the promise of finishing the project in a timely matter.

This process has been ongoing since August, 29 2016 in which minimal effort has been applied to my lanai. There seems to be no willingness on your part to finish what you've started in a timely manner.

You texted me that you would be here on a certain date and time and never showed up, you arrived here without notifying us and have ignored my texts for days without regard to my schedule.

Hopefully you can rectify this situation in a timely matter prior to having to seek legal representation. I'm sure both of us would be much happier if this were to happen.

As a professional I would expect that you would want to do a professional job in a timely matter to ensure your reputation.