Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The current issues have been resolved. There is no dispute there. But when they say "they were shocked" they are being disingenuous because I have complained to the owner of the business several times about the quality of their work. I have threatened in the past to file a complaint with Revdex.com on several occasions. The only reason I allowed *** to do the roof is because it was a simple one-day job and they were familiar with the issues on the roof. Aside from that, I would not have used them to change a light bulb
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We at [redacted] sons remodeling are beyond shocked about this complaint. We completed [redacted] siding 6 months ago and everything was and has been fine up until one week ago. We received an email regarding the 2 minor repairs that needed to be addressed. We emailed him back saying by the end of the...
week we will come by to take a look at damage. He had told us to come by and fix it and sent us pictures. We said we will be there by the end of the week. It was scheduled for Saturday march [redacted]. However the weather did not cooperate with us so once we got into the office we emailed [redacted] and told him today Monday march [redacted] we will be there in the afternoon to make repairs. The men were there today and met with [redacted] and made the 2 minor repairs which took 20 minutes. The reason we are confused to the complaint is if [redacted] was so unhappy with our workmanship and the way we operated then why would he re hire us a month later to do another $8,000.00 renovation on his house. He must have liked they way we worked the first time in order to rehire us again to come back. So as of today Monday march [redacted] the repairs have been made and [redacted] is happy.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The current issues have been resolved. There is no dispute there. But when they say "they were shocked" they are being disingenuous because I have complained to the owner of the business several times about the quality of their work. I have threatened in the past to file a complaint with Revdex.com on several occasions. The only reason I allowed *** to do the roof is because it was a simple one-day job and they were familiar with the issues on the roof. Aside from that, I would not have used them to change a light bulb
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We at [redacted] sons remodeling are beyond shocked about this complaint. We completed [redacted] siding 6 months ago and everything was and has been fine up until one week ago. We received an email regarding the 2 minor repairs that needed to be addressed. We emailed him back saying by the end of the...
week we will come by to take a look at damage. He had told us to come by and fix it and sent us pictures. We said we will be there by the end of the week. It was scheduled for Saturday march [redacted]. However the weather did not cooperate with us so once we got into the office we emailed [redacted] and told him today Monday march [redacted] we will be there in the afternoon to make repairs. The men were there today and met with [redacted] and made the 2 minor repairs which took 20 minutes. The reason we are confused to the complaint is if [redacted] was so unhappy with our workmanship and the way we operated then why would he re hire us a month later to do another $8,000.00 renovation on his house. He must have liked they way we worked the first time in order to rehire us again to come back. So as of today Monday march [redacted] the repairs have been made and [redacted] is happy.