AR Resources Incorporated

October 14, Revdex.com Of Metropolitan Washington DC and Eastern PA JFK Boulevard, Suite Philadelphia PA REF: [redacted] ***: ID [redacted] To Whom It May Concern: On August 19, 2014, AR Resources, Incmailed the validation for the outstanding balances due to [redacted] via USPS to the address provided to us by our client, [redacted] *** The address provided to us from our client was: [redacted] *** AR Resources, Incdid not receive the validation for the outstanding balances due back as return mail On October 6, 2014, AR Resources, Increceived an email from [redacted] requesting copies of the bills for the four outstanding balances [redacted] updated AR Resources, Incwith the address of [redacted] *** On October 7, 2014, AR Resources, Incmailed the validation for the outstanding balances to [redacted] via USPS to the address she provided in her email AR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts AR Resources, Incworks on behalf of the Emergency Resources Group At this time, the accounts are considered open with our office Thank you for providing us the chance to respond to this issue Should you have any further questions or need additional information, please contact me at ###-###-#### Sincerely, Craig V [redacted] Compliance Officer

October 31, Revdex.com >Of Metropolitan Washington DC and Eastern PA JFK Boulevard, Suite Philadelphia PA REF: [redacted] ***: ID [redacted] To Whom It May Concern: AR Resources, Inc, EIN#: [redacted] (an agency located in [redacted] ***, PA) received an account from our client, [redacted] , on February 10, 2012, regarding services provided by our client On February 10, 2012, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter The address provided to us by our client is: [redacted] FL *** Between February 11, and March 2, 2012, AR Resources made attempts to contact [redacted] via telephone without any return contact The telephone number AR Resources, Inchas on file is ###-###-#### On October 28, 2014, AR Resources, Increceived an official complaint from the Revdex.com AR Resources, Incdoes not have any record of receiving telephone calls from [redacted] on June 30, 2014, August 8, 2014, or October 15, Upon receiving the complaint from the Better Business Bureau, AR Resources, Incperformed an intensive search within our data bases to search for any incoming calls from [redacted] *** At this time, AR Resources, Incdoes not have any record of any incoming calls from [redacted] *** AR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts At this time, the account is considered open with our office Thank you for providing us the chance to respond to this issue Should you have any further questions or need additional information, please contact me at ###-###-#### Sincerely, Craig V [redacted] Compliance Officer

January 9, 2017Revdex.com Of Metropolitan Washington DC and Eastern PAJFK Boulevard, Suite 1330Philadelphia PA 19103REF: [redacted] : ID [redacted] To Whom It May Concern:AR Resources, Inc, EIN#: [redacted] (an agency located in Blue Bell, PA) two accounts from our client, [redacted] Associates of Tampa Bay, on February 20, and May 6, regarding services provided by our client On February 21, 2014, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter On May 7, 2015, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter On January 9, 2017, AR Resources, Incsubmitted a request to all three major credit bureaus to have the accounts deleted from [redacted] ’s credit history as a courtesyAR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts AR Resources, Incis unaware of any prior activity on the account before being placed with our office The issue appears to be between [redacted] Associates and [redacted] AR Resources, Incsubmitted a request to have the accounts removed from [redacted] ’s credit history At this time, the accounts are considered closed with our office.Thank you for providing us the chance to respond to this issue.Should you have any further questions or need additional information, please contact me at ###-###-####.Sincerely, AR Resources, Inc

800x April 4, Revdex.com Of Metropolitan Washington DC and Eastern PA JFK Boulevard, Suite Philadelphia PA REF: [redacted] : ID [redacted] To Whom It May Concern: AR Resources, Inc, EIN#: [redacted] (an agency located in Blue Bell, PA) an account from our client, [redacted] ***, on May 7, regarding services provided by our client On May 7, 2013, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter On May 9, 2013, AR Resources, Incattempted to contact [redacted] via telephone without any return contact On May 14, 2013, AR Resources, Incattempted to contact [redacted] via telephone and was advised the telephone number called was no longer in service AR Resources, Incremoved ###-###-#### from our records On May 22, 2013, AR Resources, Incattempted to contact [redacted] via telephone and was advised by an unidentified male that [redacted] did not reside at the telephone number called AR Resources, Incremoved ###-###-#### from our records On October 28, 2015, AR Resources, Increceived a telephone call from [redacted] [redacted] verified her contact information Our representative updated her account with the correct contact information On March 23, 2016, AR Resources, Increceived a telephone call from [redacted] Our representative verified [redacted] ’s contact information [redacted] requested a letter stating the terms of her payment agreement Our representative advised [redacted] that a letter can be sent to her after agreeing to a payment plan The tone of the call escalated and our representative attempted to transfer the call to a manager, but the call was dropped On March 23, 2016, AR Resources, Increceived a telephone call from [redacted] The call was immediately transferred to a manager After speaking with a manager, [redacted] agreed to pay $per month with her first payment being made by April 8, On March 24, 2016, AR Resources, Incmailed a letter via USPS to the address on file stating that a payment of $was due by April 8, On March 24, 2016, AR Resources, Increceived an official complaint from the Revdex.com AR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts The representative involved in the telephone communication will receive retraining in consumer relations At this time, the account is considered open with our office Thank you for providing us the chance to respond to this issue Should you have any further questions or need additional information, please contact me at ###-###-#### Sincerely, AR Resources, Inc / [redacted] Style Definitions */

Please be advised that AR Resources, Inchas no record of any accounts for the consumer in our system as described in this complaintIf the consumer can provide us with some more specific details about the account listed on her credit report, we would be glad to investigate this matter further and rectify the situation as soon as possibleOur office can be reached toll-free at ###-###-####Thank you

April 7, Revdex.com >Of Metropolitan Washington DC and Eastern PA [redacted] REF: [redacted] [redacted] To Whom It May Concern: AR Resources, Inc, EIN#:06-(an agency located in Blue Bell, PA) received an account from our client, [redacted] , on January 17, 2014, regarding services provided by our client On January 20, 2014, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the accounts and to contact our office to resolve the matter On March 27, 2014, AR Resources, Incattempted to contact [redacted] via telephone without any return contact On April 3, 2014, AR Resources, Increceived an official complaint from the Revdex.com On April 7, 2014, AR Resources, Incsubmitted a request to have the account removed from [redacted] credit history AR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts At this time, the account is considered open with our office Thank you for providing us the chance to respond to this issue Should you have any further questions or need additional information, please contact me at [redacted] Sincerely, [redacted] Compliance Officer

June 2, Revdex.com Of Metropolitan Washington DC and Eastern PA JFK Boulevard, Suite Philadelphia PA REF: [redacted] : ID [redacted] To Whom It May Concern: AR Resources, Inc, EIN#: [redacted] (an agency located in [redacted] ***, PA) received an account from our client, [redacted] , on February 4, 2009, regarding services provided by our client On February 4, 2009, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter Between February 9, and January 26, 2012, AR Resources, Incmade numerous attempts to contact ** [redacted] via telephone without any return contact On April 10, 2014, AR Resources, Increceived a telephone call from ** [redacted] [redacted] stated she wanted to pay her account balance in full ** [redacted] stated she needed to pay in full to receive her transcripts from [redacted] She stated she would borrow money from her 401K to pay the balance in full On April 24, 2014, AR Resources, Incattempted to contact ** [redacted] via telephone without any return contact On April 25, 2014, AR Resources, Incattempted to contact ** [redacted] via telephone without any return contact On April 28, 2014, AR Resources, Increceived a telephone call from ** [redacted] [redacted] agreed to pay her account balance in full via credit card Our representative advised ** [redacted] that our client, [redacted] , would be notified of her payment in full on her account balance Our representative also advised ** [redacted] that AR Resources, Incwould mail a letter stating her account has been paid in full within hours On May 1, 2014, AR Resources, Incmailed a letter via USPS to the address ** [redacted] provided our representative on April 28, On May 9, 2014, AR Resources, Increceived a telephone call from ** [redacted] stating that [redacted] is unaware of her payment Our Collection Manager advised ** [redacted] that information pertaining to the payment on her account had been sent to [redacted] and a letter stating the account was paid in full was mailed AR Resources, Inc intent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts AR Resources, Incforwards all payment information to our client, [redacted] AR Resources, Incis not responsible for the posting of the payments within our client’s office or the release of transcripts AR Resources, Incnotified [redacted] of ** [redacted] ’ payment in full on her account At this time, the account is considered closed with our office Thank you for providing us the chance to respond to this issue Should you have any further questions or need additional information, please contact me at ###-###-#### Sincerely, [redacted] Compliance Officer

This balance was placed for collections on 12/07/by our client, [redacted] of StPetersburgOn 12/08/16, a collection notice was mailed to the consumer at [redacted] StPetersburg, FL ***We have updated our records to reflect the address provided on this complaint and will send a copy of the original notice to that addressAlso, please note that we are currently licensed in the State of Florida under the name "Accounts Receivables Resources, IncLicense number: [redacted] (See attachment).Thank You

June 4, Revdex.com Of Metropolitan Washington DC and Eastern PA JFK Boulevard, Suite Philadelphia PA REF: [redacted] : ID [redacted] To Whom It May Concern: AR Resources, Inc, EIN#: [redacted] (an agency located in [redacted] ***, PA) received an account from our client, [redacted] of [redacted] ***, on February 20, 2014, regarding services provided by our client On February 20, 2014, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the accounts and to contact our office to resolve the matter On February 27, 2014, AR Resources, Increceived notification from our client stating a $payment was received in their office On March 13, 2014, AR Resources, Increceived incoming correspondence from [redacted] The correspondence stated two payments totaling $were not credited to her account ** [redacted] provided proof of payment to our client, [redacted] of [redacted] *** On March 13, 2014, AR Resources, Inccontacted our client with the details ** [redacted] provided for the payments sent to their office On March 31, 2014, AR Resources, Increceived confirmation from [redacted] of [redacted] that the balance on file is correct On June 2, 2014, AR Resources, Increceived an email from ** [redacted] claiming the balance is still incorrect On June 2, 2014, AR Resources, Inccontacted our client to confirm the account balance Our client confirmed the balance on the account is correct On June 2, 2014, AR Resources, Increceived an official complaint from the Revdex.com In June 4, 2014, AR Resources, Incclosed the account in our office and returned the account to [redacted] of [redacted] *** Also, a request has been submitted to the credit bureaus to remove the account from ** [redacted] ’s credit history AR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts The issue seems to be between ** [redacted] and [redacted] of [redacted] *** At this time, the account is considered closed with our office Thank you for providing us the chance to respond to this issue Should you have any further questions or need additional information, please contact me at ###-###-#### Sincerely, [redacted] Compliance Officer

Please be advised that the State of Georgia does not currently issue collection licenses nor is it required to have oneThank you

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: You will not be threatening me because you intend to harrass people periodThis is why I have filed a complaint against you and you better back off or else overcharging the client which is me against a rent a car bill Regards, [redacted]

October 1, Revdex.com Of Metropolitan Washington DC and Eastern PA JFK Boulevard, Suite Philadelphia PA REF: [redacted] : ID [redacted] To Whom It May Concern: AR Resources, Inc, EIN# [redacted] (an agency located in [redacted] PA) received accounts from our client, [redacted] , on November 1, in the amount of $and May 20, in the amount of $990.00, regarding services provided by our client On November 1, 2013, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter Between November 7, and December 18, 2013, AR Resources, Incmade attempts to contact [redacted] via telephone without any return contact On May 20, 2014, AR Resources, Increceived another account from our client, [redacted] s, in the amount of $ On May 20, 2014, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter Between May 23, and July 9, 2014, AR Resources, Incmade attempts to contact [redacted] via telephone without any return contact On July 9, 2014, AR Resources, Increceived a telephone call from [redacted] At that time, [redacted] stated she was going through chemotherapy and gave permission to speak to her husband [redacted] terminated the call Between July 17, and August 14, 2014, AR Resources, Incattempted to contact **or [redacted] via telephone without any return contact On August 18, 2014, AR Resources, Increceived a check payment via USPS in the amount of $ The payment paid the account in full which was placed in our office on November 1, Between August 21, and September 23, 2014, AR Resources, Incmade attempts to contact **or *** Reeves via telephone to follon the remaining balance placed with our office AR Resources, Incdid not receive any return contact On September 23, 2014, AR Resources, Increceived an official complaint from the Revdex.com AR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts At this time, the account has been closed with our office and has not been reported to any of the major credit bureaus Thank you for providing us the chance to respond to this issue Should you have any further questions or need additional information, please contact me at ###-###-#### Sincerely, Craig V [redacted] Compliance Officer

July 18, Revdex.com Of Metropolitan Washington DC and Eastern PA JFK Boulevard, Suite Philadelphia PA REF: [redacted] : ID [redacted] To Whom It May Concern: AR Resources, Inc, EIN#: [redacted] (an agency located in Blue Bell, PA) received accounts from our client, [redacted] , regarding services provided by our client On July 18, 2017, AR Resources, Incsubmitted a request to all three major credit bureaus to have the accounts removed from [redacted] ’s credit historyAR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts The accounts are considered closed with our officeThank you for providing us the chance to respond to this issueShould you have any further questions or need additional information, please contact me at ###-###-####Sincerely, AR Resources, Inc

August 11, 2015>Revdex.com Of Metropolitan Washington DC and Eastern PA JFK Boulevard, Suite Philadelphia PA REF: [redacted] ***: ID [redacted] To Whom It May Concern: AR Resources, Inc, EIN#: [redacted] (an agency located in Blue Bell, PA) received two accounts from our client, [redacted] , on March and July 16, 2015, regarding services provided by our client On March 5, 2015, AR Resources, Increceived an account in the amount of $from our client, [redacted] On March 11, 2015, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter Between March 18, and April 10, 2015, AR Resources, Incattempted to contact [redacted] four times via telephone to the telephone number provided to us by our client (###-###-####) without any return contact On July 16, 2015, AR Resources, Increceived a second account in the amount of $from our client, [redacted] On July 21, 2015, AR Resources, Incattempted to contact [redacted] via telephone at ###-###-#### without any return contact On July 22, 2015, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter On July 29, 2015, AR Resources, Incattempted to contact [redacted] via telephone at ###-###-#### without any return contact On August 7, 2015, AR Resources, Incattempted to contact [redacted] via telephone at ###-###-#### without any return contact AR Resources, Incattempted to contact [redacted] at the telephone number she provided our client, [redacted] AR Resources, Inc never spoke with [redacted] and/or anyone else at ###-###-#### AR Resources, Incdoes not have any other telephone numbers on file for [redacted] *** AR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts AR Resources, Incwill remove [redacted] ***’s telephone number from our system At this time, the account is considered open with our office Thank you for providing us the chance to respond to this issue Should you have any further questions or need additional information, please contact me at ###-###-#### Sincerely, Craig V [redacted]

July 3, Revdex.com Of Metropolitan Washington DC and Eastern PA JFK Boulevard, Suite Philadelphia PA REF: [redacted] To Whom It May Concern: AR Resources, Inc, EIN#: [redacted] (an agency located in [redacted] ***, PA) received two accounts from our client, E [redacted] , on May 14, and January 7, 2009, regarding services provided by our client On May 15, 2008, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the accounts and to contact our office to resolve the matter Between June 5, and June 30, 2008, AR Resources, Incattempted to contact [redacted] via telephone without any return contactOn January 8, 2009, AR Resources, Incmailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the accounts and to contact our office to resolve the matter Between January 22, and February 16, 2009, AR Resources, Incattempted to contact [redacted] via telephone without any return contact On June 25, 2014, AR Resources, Increceived an official complaint from the Revdex.com AR Resources, Incintent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts Our client, [redacted] , requests their accounts to be reported to the credit bureaus if the account remains unresolved AR Resources, Incmust receive payment before ** [redacted] ’ credit history is updated At this time, the account is considered open with our office Thank you for providing us the chance to respond to this issue Should you have any further questions or need additional information, please contact me at ###-###-#### Sincerely, [redacted] Compliance Officer

[redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I am not paying a balance when I have not been given a explanation of the chargesMy original balance was in the amount of$880, and that was paid in fullI have yet to receive any explanation as to what the additional $is forI am not giving AR resources any further personal information about myself, because I feel like they are only trying to gain another way for them to harass and try to collect additional money that they say is owedI'm not comfortable with that at allI paid my the full amount that was owed to the university, now I want an explanation as to what exactly the $is forThe University said that I had a past due bill of $What is the $for? I'm not paying additional money just because they say so, that's insaneHow did they come up with me having to owe an extra $ Regards, [redacted]

800x600 March 18, 2016 RevDex.com Of Metropolitan Washington DC and Eastern PA 1880 JFK Boulevard, Suite 1330 Philadelphia PA 19103 REF: [redacted] : ID [redacted] To Whom It May... Concern: AR Resources, Inc, EIN#: [redacted] (an agency located in Blue Bell, PA) an account from our client, [redacted] , on June 5, 2013 regarding services provided by our client. On June 5, 2013, AR Resources, Inc. mailed a letter via USPS to the address provided to us by our client stating that there was an outstanding issue on the account and to contact our office to resolve the matter. On March 15, 2016, AR Resources, Inc. received an official complaint from the RevDex.com. On March 18, 2016, AR Resources, Inc. closed [redacted] ’s account within our office. A request has been submitted to all three major credit bureaus to have the account removed from [redacted] ’s credit history. AR Resources, Inc. intent is not to harass or annoy, but merely assisting consumers to resolve our client’s accounts. AR Resources, Inc. submitted a request to all three major credit bureaus to have the account removed from [redacted] ’s credit history. At this time, the account is considered closed with our office. Thank you for providing us the chance to respond to this issue. Should you have any further questions or need additional information, please contact me at ###-###-####. Sincerely, AR Resources, Inc. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 / [redacted] Style Definitions */

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:It was still showing this month(12-05-2016), in which I've included an attached copy of the [redacted] report showing the account at that time and I sent to them by email an attached copy of [redacted] report from free www[redacted] .com, so how could they not know it was on the report(s)They were personally alerted and shown proof - explain that.Anywho, this is my reason for rejecting their response, because they know I had hard evidence of what they denied Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] Case ( [redacted] )