Ara Medical Center

The patient's claims are inaccurateVarious questions were asked during the patient's visit and patient was asked if they would like the tests done to which the patient agreed.The office responded to patient's emails within a reasonable time, gaps in communication only occurred when the patient failed to email back or receive callsEmail records show the various correspondences as well as patient's acknowledgment to missed callbacks from the office.Correspondence ended after hostile treatment of our employee

The patient came in for an annual physical on August **, with a physical form to be filled outWe did bloodworks especially titers as part of the requirements of the formIt revealed that he had no immunity to *** * which was the main reason we asked him to come back to the office as
well as a thorough discussion of his other blood test results*** *** emphasized the he needs to get the vaccination and wanted to start it but because he said he will be in another city and cannot come in for the next doses, he was advised to get it near his place

The patient's claims are inaccurate. Various questions were asked during the patient's visit and patient was asked if they would like the tests done to which the patient agreed.The office responded to patient's emails within a reasonable time, gaps in communication only occurred when the patient...

failed to email back or receive calls. Email records show the various correspondences as well as patient's acknowledgment to missed callbacks from the office.Correspondence ended after hostile treatment of our employee.