From xxxxxxxxxxxxxx Sent: Tuesday, February 20, 3:PM To: *** Subject: ID #*** Forgive me for the tardy response to the letter I received in the mail We do agree with *** *** that he lost his temper and raised his voice but disagree that
it was a one-time occurrence or that he didn’t use inappropriate language We will not allow our employees, female or male, to be abused by any one
Complaint: ***
I am rejecting this response.The technician admittedly caused damage to my car. The management would not agree to make to fix the damage caused by their employee's negligence. They have misrepresented the events and their inability to conduct business honestly is why I will never trust bringing my business there or suggest anyone do the same in the future.
Sincerely,
*** ***
From xxxxxxxxxxxxxx Sent: Tuesday, February 20, 3:PM To: *** Subject: ID #*** Forgive me for the tardy response to the letter I received in the mail We do agree with *** *** that he lost his temper and raised his voice but disagree that
it was a one-time occurrence or that he didn’t use inappropriate language We will not allow our employees, female or male, to be abused by any one
Complaint: ***
I am rejecting this response.The technician admittedly caused damage to my car. The management would not agree to make to fix the damage caused by their employee's negligence. They have misrepresented the events and their inability to conduct business honestly is why I will never trust bringing my business there or suggest anyone do the same in the future.
Sincerely,
*** ***