Arbor Crest Builders

We still have had NO response of any kind from this business, [redacted] I do NOT see this complaint as resolvedI would like others to know about this poor communication and continuous promises which detracts from the overall contractor-client experienceNO response several times over a period of months is rude and unacceptableStill waiting for that "envelope" or "list: or whatever it is today

all work and workmanship that is done by a licensed contractor in the state of Arizona is warranted for a period of years, I have repaired and made a few trips and handled any problems myself with no hesitation, by state law or by my contract I am not obligated to produce any
documents, I said I would put together a list and contacts for the homeowner and it will be done, the Revdex.com should now this as well as the homeowner before making a complaint such as this one on my company

A refund of $was mailed

We still have had NO response of any kind from this business, *** ***I do NOT see this complaint as resolved.I would like others to know about this poor communication and continuous promises which detracts from the overallcontractor-client experienceNO response several times over a period of months is rude and unacceptable.Still waiting for that "envelope" or "list: or whatever it is today

I asked for an estimate for a remodel on my kitchen.Mr *** came to my home looked over the future project and advise me it would take a week for an estimate.Several weeks later I get an email stating he would call the next day and make an appointment .That never happened .I spoke with him after that and he promised the next day he would get back with me..never happened.I sent several other messages and all he said was Ok.I Never got an estimate and find this unprofessional and would not use him as a contractor.If it takes almost two months for just an estimate I can only imagine how long it would be to do the work

A refund of $was mailed

We still have had NO response of any kind from this business, [redacted]
I do NOT see this complaint as resolved.
I would like others to know about this poor communication and  continuous false promises which detracts from the overall
contractor-client experience. NO response several times over a period of months is rude and unacceptable.
Still waiting for that "envelope" or "list: or whatever it is today.

We still have had NO response of any kind from this business, [redacted]
I do NOT see this complaint as resolved.
I would like others to know about this poor communication and  continuous false promises which detracts from the overall
contractor-client experience. NO response several times over a period of months is rude and unacceptable.
Still waiting for that "envelope" or "list: or whatever it is today.

all work and workmanship that is done by a licensed contractor in the state of Arizona is warranted  for a period of 2 years, I have repaired and made a few trips and handled any problems myself with no hesitation, by state law or by my contract I am not obligated to produce any...

documents, I said I would put together a list and contacts for the homeowner and it will be done, the Revdex.com should now this as well as the homeowner before making a complaint such as this one on my company.

I asked for an estimate for a remodel on my kitchen.Mr [redacted] came to my home looked over the future project and advise me it would take a week for an estimate.Several weeks later I get an email stating he would call the next day and make an appointment .That never happened .I spoke with him after that and he promised the next day he would get back with me..never happened.I sent several other messages and all he said was Ok.I Never got an estimate and find this unprofessional and would not use him as a contractor.If it takes almost two months for just an estimate I can only imagine how long it would be to do the work.

Review: This business/ contractor has made false promises to us for over a year.

Now that our home addition is finally complete, we have been waiting for "an envelope" of papers that include warranties on windows and other structural items.

I have contacted this business owner, Tony B[redacted] has not responded to 3 emails sent to him staring in mid Sept 2015. It seems that now he has received his final payment, we no longer count. He remains non communicative.

Please help us get this envelope of papers that he said that his son was putting together.

Thank you..Desired Settlement: Receive papers as promised.

He was paid a lot of money and now cannot fulfill this minimal requirement.

Business

Response:

all work and workmanship that is done by a licensed contractor in the state of Arizona is warranted for a period of 2 years, I have repaired and made a few trips and handled any problems myself with no hesitation, by state law or by my contract I am not obligated to produce any documents, I said I would put together a list and contacts for the homeowner and it will be done, the Revdex.com should now this as well as the homeowner before making a complaint such as this one on my company.

Consumer

Response:

We still have had NO response of any kind from this business, [redacted]I do NOT see this complaint as resolved.I would like others to know about this poor communication and continuous false promises which detracts from the overallcontractor-client experience. NO response several times over a period of months is rude and unacceptable.Still waiting for that "envelope" or "list: or whatever it is today.