Arbors Apartments, The

My air conditioner wa broken and the complex failed to notify me. I called to check on the status of the work done and CSR was rude.When I arrived home on 09/04/14 my air was not working. I called and maintenaince stated that it was not anything they could do that evening and they would be there to fix it on 09/05. When I arrived home after 6pm there was nothing left stating that any work was performed and it was 90 degrees on my thermostat. I called and the young lady was very rude and disrespectful. She stated that there was a condenser that was out on the unit and it could not be fixed until Monday. I asked what I should do with me and my 2 yr old son in a 90 degree apt. She told me they could bring us some fans but air was a "luxury" and not a requirement. When I asked for the apt. manager to give me a call she told me that she will tell her and if she calls she does. She told me to have a good day and hung up in my face. NO phone call has been received from the property manager and the only way to talk with someone you have to leave a complaint with United Property Management via fax or in writing. This is a true inconvenience to me and my child with asthma to be in a apartment with temperatures outside of 94 degrees and fans do nothing but blow the hot air around. This kind of service is disrespectful and the lack of concern can be shown in the fact that the apt. manager has yet to notify or return my call.Desired SettlementI was unable to stay in my apartment on Friday and Saturday night due to my child's asthma related illness. I wish to have a return call to discuss this issue from United Property Management and I need my air fixed immeadiately.Business Response we have had the air conditioner fixed.