Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below For the record: Check dated August 4th and postmarked on August 17th appears to reflect inconsistencies in Indy Apts, LLC story (a copy of the check and envelope are attached hereto).Due to these inconsistencies, lack of information, communication and lack of response: I believed check was the replacement check that was claimed to have been sent, thus I deposited itIt seems to me given the date on the check and the postmark on the envelope that it is unlikely the story being given to Connie by the California office is accurateFurther, I do not believe that the USPS would have had a delay of 16-days from receipt of the check until it was postmarked and processed.At this point check has not bouncedUpon receipt of any other check(s) delivered to me, I will not deposit it/them pending check not clearing the banking authoritiesThis will avoid an over payment by Indy Apts, LLC for the deposit itselfFurther, I would expect clear communication of the check number that will clear in the event that fails to clear.I expect any replacement check to be delivered to me at my new apartment or officeFurther, I want to know the date, tracking, check number and time of presentation to whichever carrier is selected of any check sent on or after 8/24/15.However, should check not clear, I expect reimbursement for any and all fees I incur related theretoThis could have all been prevented if the deposit refund had indeed been delivered in a timely manner and all communication by ALL Indy Apts, LLC personnel had been truly accurate and complete.I look forward to a complete satisfaction of the rent deposit refund and any fees (if any) incurred by me as result of the inaccuracy of communications from Indy Apts, LLC personnel Regards, [redacted]
As our letter indicated to me tat Mr. [redacted] was still not satisfied with my response. We did issue a stop payment on the check that had not been received and I called him today to let him know my Company was sending me his check over nite to ensure he gets it. The original check was mailed out on the first of August and dated the 4th of August and the check number was 2079. That is the check we ordered a stop payment on. Now Mr. [redacted] went ahead and put the check in his bank account knowing that my response indicated a stop payment was being made and now wants to argue with me that the stories are not correct and the delivery time of the mail. I am going to have to pay for his bank fee of 25.00 when I already stated to him a stop payment has been issued and he still put the check in the bank. As I stated to Mr. [redacted] , I am not nor do I work or the USPS and I can't determine the delivery time from CA to here. I did let him know I will have another check to him by this Friday at the latest. I understand and respect he is not happy but he has to understand that I am not happy with the situation as well and doing everything I can to get his deposit back to him based on his statement that he has not gotten the check. I am certain my company is sending him his deposit to him again and we will not be paying the 25.00 fee the bank charges as we stated in our response that a stop payment was issue on the check that was sent. Thank you [redacted] Indy Apts LLC [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.For the record: Check dated August 4th and postmarked on August 17th appears to reflect inconsistencies in Indy Apts, LLC story (a copy of the check and envelope are attached hereto).Due to these inconsistencies, lack of information, communication and lack of response: I believed check was the replacement check that was claimed to have been sent, thus I deposited itIt seems to me given the date on the check and the postmark on the envelope that it is unlikely the story being given to Connie by the California office is accurateFurther, I do not believe that the USPS would have had a delay of 16-days from receipt of the check until it was postmarked and processed.At this point check has not bouncedUpon receipt of any other check(s) delivered to me, I will not deposit it/them pending check not clearing the banking authoritiesThis will avoid an over payment by Indy Apts, LLC for the deposit itselfFurther, I would expect clear communication of the check number that will clear in the event that fails to clear.I expect any replacement check to be delivered to me at my new apartment or officeFurther, I want to know the date, tracking, check number and time of presentation to whichever carrier is selected of any check sent on or after 8/24/15.However, should check not clear, I expect reimbursement for any and all fees I incur related theretoThis could have all been prevented if the deposit refund had indeed been delivered in a timely manner and all communication by ALL Indy Apts, LLC personnel had been truly accurate and complete.I look forward to a complete satisfaction of the rent deposit refund and any fees (if any) incurred by me as result of the inaccuracy of communications from Indy Apts, LLC personnel
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowEven though I let Connie know via voice mail & text that the check did not clear, she has not responded at allPlease reopenNothe only check I have gotten is which bouncedI send you a request to re-open earlier todayAlso, I notified Connie via voicemail and text that the check did not clearShe has not made any attempt to respond Thanks and have a blessed day! Rich ***
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The USPS has been forwarding my mail successfully since July 1, No offer of re-sending the refund was madeFurther delay is unacceptable
Regards,
*** ***
Our records do indicate that Mr*** vacated his apartment with us at Shadeland Court ApartmentsOur accounting department was notified via email to refund his deposit as his tenor at the apartments was valued and appreciated very much
"margin: 0in 0.85in 0.0001pt 0.9in;">Mr*** check for was mailed out on August 1, to the address he gave us*** *** *** *** * * *** ** *** As of today our account department has issued a stop payment on the check sent out on August 1, as it had not been cashed upon receiving the letter from Mr*** in our drop boxI am not sure if the post office hasn't completed his change of address or what caused this to happenBut reassure we don't want to keep his deposit as we are making every attempt to send it to himWe had an incident as I explained to Mr*** that caused our manager in place to not be at work for days and he is aware we have other properties which I manage myself as wellThat is why the phones were not getting answered and the calls were not being returnedBut my employee's safety is more important than the office being openedIf you have any questions, please feel free to contact me at *** Connie ***
Indy Apts LLC
***
Our records do indicate that Mr*** vacated his apartment with us at Shadeland Court ApartmentsOur accounting department was notified via email to refund his deposit as his tenor at the apartments was valued and appreciated very muchMr*** check for was mailed out on August 1,
to the address he gave us*** *** *** *** * * *** ** *** As of today our account department has issued a stop payment on the check sent out on August 1, as it had not been cashed upon receiving the letter from Mr*** in our drop boxI am not sure if the post office hasn't completed his change of address or what caused this to happenBut reassure we don't want to keep his deposit as we are making every attempt to send it to himWe had an incident as I explained to Mr*** that caused our manager in place to not be at work for days and he is aware we have other properties which I manage myself as wellThat is why the phones were not getting answered and the calls were not being returnedBut my employee's safety is more important than the office being openedIf you have any questions, please feel free to contact me at *** Connie *** Indy Apts LLC***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
For the record: Check 2079 dated August 4th and postmarked on August 17th appears to reflect inconsistencies in Indy Apts, LLC story (a copy of the check and envelope are attached hereto).Due to these inconsistencies, lack of information, communication and lack of response: I believed check 2079 was the replacement check that was claimed to have been sent, thus I deposited it. It seems to me given the date on the check and the postmark on the envelope that it is unlikely the story being given to Connie by the California office is accurate. Further, I do not believe that the USPS would have had a delay of 16-17 days from receipt of the check until it was postmarked and processed.At this point check 2079 has not bounced. Upon receipt of any other check(s) delivered to me, I will not deposit it/them pending check 2079 not clearing the banking authorities. This will avoid an over payment by Indy Apts, LLC for the deposit itself. Further, I would expect clear communication of the check number that will clear in the event that 2079 fails to clear.I expect any replacement check to be delivered to me at my new apartment or office. Further, I want to know the date, tracking, check number and time of presentation to whichever carrier is selected of any check sent on or after 8/24/15.However, should check 2079 not clear, I expect reimbursement for any and all fees I incur related thereto. This could have all been prevented if the deposit refund had indeed been delivered in a timely manner and all communication by ALL Indy Apts, LLC personnel had been truly accurate and complete.I look forward to a complete satisfaction of the rent deposit refund and any fees (if any) incurred by me as result of the inaccuracy of communications from Indy Apts, LLC personnel.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Even though I let Connie know via voice mail & text that the check did not clear, she has not responded at all.Please reopen.No. the only check I have gotten is 2079 which bounced. I send you a request to re-open earlier today. Also, I notified Connie via voicemail and text that the check did not clear. She has not made any attempt to respond. Thanks and have a blessed day! Rich [redacted]
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The USPS has been forwarding my mail successfully since July 1, 2015. No offer of re-sending the refund was made. Further delay is unacceptable.
Regards,
[redacted]
As our letter indicated to me tat Mr. [redacted] was still not satisfied with my response. We did issue a stop payment on the check that had not been received and I called him today to let him know my Company was sending me his check over nite to ensure he gets it. The original check was mailed out on the first of August and dated the 4th of August and the check number was 2079. That is the check we ordered a stop payment on. Now Mr. [redacted] went ahead and put the check in his bank account knowing that my response indicated a stop payment was being made and now wants to argue with me that the stories are not correct and the delivery time of the mail. I am going to have to pay for his bank fee of 25.00 when I already stated to him a stop payment has been issued and he still put the check in the bank. As I stated to Mr. [redacted], I am not nor do I work or the USPS and I can't determine the delivery time from CA to here. I did let him know I will have another check to him by this Friday at the latest. I understand and respect he is not happy but he has to understand that I am not happy with the situation as well and doing everything I can to get his deposit back to him based on his statement that he has not gotten the check. I am certain my company is sending him his deposit to him again and we will not be paying the 25.00 fee the bank charges as we stated in our response that a stop payment was issue on the check that was sent. Thank you [redacted] Indy Apts LLC [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below For the record: Check dated August 4th and postmarked on August 17th appears to reflect inconsistencies in Indy Apts, LLC story (a copy of the check and envelope are attached hereto).Due to these inconsistencies, lack of information, communication and lack of response: I believed check was the replacement check that was claimed to have been sent, thus I deposited itIt seems to me given the date on the check and the postmark on the envelope that it is unlikely the story being given to Connie by the California office is accurateFurther, I do not believe that the USPS would have had a delay of 16-days from receipt of the check until it was postmarked and processed.At this point check has not bouncedUpon receipt of any other check(s) delivered to me, I will not deposit it/them pending check not clearing the banking authoritiesThis will avoid an over payment by Indy Apts, LLC for the deposit itselfFurther, I would expect clear communication of the check number that will clear in the event that fails to clear.I expect any replacement check to be delivered to me at my new apartment or officeFurther, I want to know the date, tracking, check number and time of presentation to whichever carrier is selected of any check sent on or after 8/24/15.However, should check not clear, I expect reimbursement for any and all fees I incur related theretoThis could have all been prevented if the deposit refund had indeed been delivered in a timely manner and all communication by ALL Indy Apts, LLC personnel had been truly accurate and complete.I look forward to a complete satisfaction of the rent deposit refund and any fees (if any) incurred by me as result of the inaccuracy of communications from Indy Apts, LLC personnel Regards, [redacted]
As our letter indicated to me tat Mr. [redacted] was still not satisfied with my response. We did issue a stop payment on the check that had not been received and I called him today to let him know my Company was sending me his check over nite to ensure he gets it. The original check was mailed out on the first of August and dated the 4th of August and the check number was 2079. That is the check we ordered a stop payment on. Now Mr. [redacted] went ahead and put the check in his bank account knowing that my response indicated a stop payment was being made and now wants to argue with me that the stories are not correct and the delivery time of the mail. I am going to have to pay for his bank fee of 25.00 when I already stated to him a stop payment has been issued and he still put the check in the bank. As I stated to Mr. [redacted] , I am not nor do I work or the USPS and I can't determine the delivery time from CA to here. I did let him know I will have another check to him by this Friday at the latest. I understand and respect he is not happy but he has to understand that I am not happy with the situation as well and doing everything I can to get his deposit back to him based on his statement that he has not gotten the check. I am certain my company is sending him his deposit to him again and we will not be paying the 25.00 fee the bank charges as we stated in our response that a stop payment was issue on the check that was sent. Thank you [redacted] Indy Apts LLC [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.For the record: Check dated August 4th and postmarked on August 17th appears to reflect inconsistencies in Indy Apts, LLC story (a copy of the check and envelope are attached hereto).Due to these inconsistencies, lack of information, communication and lack of response: I believed check was the replacement check that was claimed to have been sent, thus I deposited itIt seems to me given the date on the check and the postmark on the envelope that it is unlikely the story being given to Connie by the California office is accurateFurther, I do not believe that the USPS would have had a delay of 16-days from receipt of the check until it was postmarked and processed.At this point check has not bouncedUpon receipt of any other check(s) delivered to me, I will not deposit it/them pending check not clearing the banking authoritiesThis will avoid an over payment by Indy Apts, LLC for the deposit itselfFurther, I would expect clear communication of the check number that will clear in the event that fails to clear.I expect any replacement check to be delivered to me at my new apartment or officeFurther, I want to know the date, tracking, check number and time of presentation to whichever carrier is selected of any check sent on or after 8/24/15.However, should check not clear, I expect reimbursement for any and all fees I incur related theretoThis could have all been prevented if the deposit refund had indeed been delivered in a timely manner and all communication by ALL Indy Apts, LLC personnel had been truly accurate and complete.I look forward to a complete satisfaction of the rent deposit refund and any fees (if any) incurred by me as result of the inaccuracy of communications from Indy Apts, LLC personnel
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowEven though I let Connie know via voice mail & text that the check did not clear, she has not responded at allPlease reopenNothe only check I have gotten is which bouncedI send you a request to re-open earlier todayAlso, I notified Connie via voicemail and text that the check did not clearShe has not made any attempt to respond Thanks and have a blessed day! Rich ***
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The USPS has been forwarding my mail successfully since July 1, No offer of re-sending the refund was madeFurther delay is unacceptable
Regards,
*** ***
Our records do indicate that Mr*** vacated his apartment with us at Shadeland Court ApartmentsOur accounting department was notified via email to refund his deposit as his tenor at the apartments was valued and appreciated very much
"margin: 0in 0.85in 0.0001pt 0.9in;">Mr*** check for was mailed out on August 1, to the address he gave us*** *** *** *** * * *** ** *** As of today our account department has issued a stop payment on the check sent out on August 1, as it had not been cashed upon receiving the letter from Mr*** in our drop boxI am not sure if the post office hasn't completed his change of address or what caused this to happenBut reassure we don't want to keep his deposit as we are making every attempt to send it to himWe had an incident as I explained to Mr*** that caused our manager in place to not be at work for days and he is aware we have other properties which I manage myself as wellThat is why the phones were not getting answered and the calls were not being returnedBut my employee's safety is more important than the office being openedIf you have any questions, please feel free to contact me at *** Connie ***
Indy Apts LLC
***
Our records do indicate that Mr*** vacated his apartment with us at Shadeland Court ApartmentsOur accounting department was notified via email to refund his deposit as his tenor at the apartments was valued and appreciated very muchMr*** check for was mailed out on August 1,
to the address he gave us*** *** *** *** * * *** ** *** As of today our account department has issued a stop payment on the check sent out on August 1, as it had not been cashed upon receiving the letter from Mr*** in our drop boxI am not sure if the post office hasn't completed his change of address or what caused this to happenBut reassure we don't want to keep his deposit as we are making every attempt to send it to himWe had an incident as I explained to Mr*** that caused our manager in place to not be at work for days and he is aware we have other properties which I manage myself as wellThat is why the phones were not getting answered and the calls were not being returnedBut my employee's safety is more important than the office being openedIf you have any questions, please feel free to contact me at *** Connie *** Indy Apts LLC***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
For the record: Check 2079 dated August 4th and postmarked on August 17th appears to reflect inconsistencies in Indy Apts, LLC story (a copy of the check and envelope are attached hereto).Due to these inconsistencies, lack of information, communication and lack of response: I believed check 2079 was the replacement check that was claimed to have been sent, thus I deposited it. It seems to me given the date on the check and the postmark on the envelope that it is unlikely the story being given to Connie by the California office is accurate. Further, I do not believe that the USPS would have had a delay of 16-17 days from receipt of the check until it was postmarked and processed.At this point check 2079 has not bounced. Upon receipt of any other check(s) delivered to me, I will not deposit it/them pending check 2079 not clearing the banking authorities. This will avoid an over payment by Indy Apts, LLC for the deposit itself. Further, I would expect clear communication of the check number that will clear in the event that 2079 fails to clear.I expect any replacement check to be delivered to me at my new apartment or office. Further, I want to know the date, tracking, check number and time of presentation to whichever carrier is selected of any check sent on or after 8/24/15.However, should check 2079 not clear, I expect reimbursement for any and all fees I incur related thereto. This could have all been prevented if the deposit refund had indeed been delivered in a timely manner and all communication by ALL Indy Apts, LLC personnel had been truly accurate and complete.I look forward to a complete satisfaction of the rent deposit refund and any fees (if any) incurred by me as result of the inaccuracy of communications from Indy Apts, LLC personnel.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Even though I let Connie know via voice mail & text that the check did not clear, she has not responded at all.Please reopen.No. the only check I have gotten is 2079 which bounced. I send you a request to re-open earlier today. Also, I notified Connie via voicemail and text that the check did not clear. She has not made any attempt to respond. Thanks and have a blessed day! Rich [redacted]
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The USPS has been forwarding my mail successfully since July 1, 2015. No offer of re-sending the refund was made. Further delay is unacceptable.
Regards,
[redacted]
As our letter indicated to me tat Mr. [redacted] was still not satisfied with my response. We did issue a stop payment on the check that had not been received and I called him today to let him know my Company was sending me his check over nite to ensure he gets it. The original check was mailed out on the first of August and dated the 4th of August and the check number was 2079. That is the check we ordered a stop payment on. Now Mr. [redacted] went ahead and put the check in his bank account knowing that my response indicated a stop payment was being made and now wants to argue with me that the stories are not correct and the delivery time of the mail. I am going to have to pay for his bank fee of 25.00 when I already stated to him a stop payment has been issued and he still put the check in the bank. As I stated to Mr. [redacted], I am not nor do I work or the USPS and I can't determine the delivery time from CA to here. I did let him know I will have another check to him by this Friday at the latest. I understand and respect he is not happy but he has to understand that I am not happy with the situation as well and doing everything I can to get his deposit back to him based on his statement that he has not gotten the check. I am certain my company is sending him his deposit to him again and we will not be paying the 25.00 fee the bank charges as we stated in our response that a stop payment was issue on the check that was sent. Thank you [redacted] Indy Apts LLC [redacted]