Arby's Roast Beef

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I was not happy with the results of the Arby's reply or their letterThey stated that they gave me a free sandwitch and they did notThe way I see it they lied to the b.b.b to u and IHow nothing can be done is not pleasant
Regards,
*** ***

Mr *** was contacted regarding his initial complaint about our Arby's in Martinsville, Virginia on January 8, I talked with him personally at that timeI sent him a Vip Card for a free sandwich on January 10, After more phone calls from Mr***, he was sent a
letter from our Senior Vice President of Operations on January 22,
*** ***
Director of Operations