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Arcadia Drilling Inc

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We regret the trouble we have had with Mr [redacted], As you can see from the original agreement I have attached, it did not include the additional equipment he wanted added. He wrote the note above his signature acknowledging it was not in the bid but he would like to discuss it. When we...

arrived to install the equipment with our typical materials. Mr [redacted] requested we use different plumbing materials that we do not use. Our technician agreed to use his requested method although it would require some extra parts that Mr [redacted] agreed to go and purchase so we could plumb the fittings in the way he would like it. When he was away, another employee arrived to deliver some items and did regrettably allow the dog out of the gate. Our technician did not have any razor blades even with him to leave on site, so we are not sure how the described left items could be from our technician.
After the initial install it was made clear that the additional filter was requested and we gave him a price for that if he would like us to install it. He did not want to pay for the additional equipment and was unhappy that we would charge for it. So we offered to return and remove all of the equipment at no charge to him. Mr [redacted] said he would not allow any of our employees on his property, if we came he would call the police.

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Address: PO Box 1790, Shelton, Washington, United States, 98584-5012

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