Arcadian Cove Senior Living Reviews (2)
Arcadian Cove Senior Living Rating
Address: 532 Cady Dr, Richmond, Kentucky, United States, 40475-7629
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www.arcadiancove.com
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If you are looking for a place to care for your loved one, this is it! Our Dad and Mom have been here for two years. The staff are professional and understanding, the aides are so wonderful and provide excellent care. The food is very good and the facilities are clean and well cared for. The people at Arcadian Cove have been such a blessing. I don't know what we would do without them.
Management is TERRIBLE!! The lady's that run the front office is terrible to the residents when they think no one is watching. They scream across the dinning room area if one of the residents aren't sitting in the correct seat rather then walking over and asking them to move or show them to the correct seat. A resident left the building and was found on the main road walking and confused. When the care tenders tried to get the resident back up to the building and they refused, Management was then contacted for help and was told "It' wasn't their problem" for them to call whoever was on call" so someone else in management was called and got the same response! Not only are they hateful and talk to the residence bad, they treat their employees terrible as well. They take it upon themselves to cut the employees pay checks from $9.33 hr to $7.25 hr after they quit for hours they have already worked. I could go on and on.. Management definitely needs to be looked into!