Archaeological Institute of America

"Lucida Sans Unicode", sans-serif;"> [redacted] ***'s order was placed on August [redacted] and the July/Aug issue was sent out shortly after thatThe Sept/Oct issue was sent in mid-October as part of a supplement mailing for new subscribersThe original mailing for Sept/Oct was in mid-August and [redacted] had only just become a subscriber at that time and wasn't on the mailing listThe mailing list for the Nov/Dec issue was actually pulled by 9/ [redacted] as the list needs to be processed and that can take several weeks [redacted] was on that mailing listThe issues mailed out in early October and should have been received by the end of the monthWhen [redacted] had contacted Archaeology magazine customer service, three of the six issues (50%) had already been sent or were in processOur policy is to fully refund any subscriber who wishes to cancel for unserved issuesHis initial payment was $and the agent he spoke with refunded the appropriate amount (50%)We have processed and sent a second check for the balance of the payment as a good will gesture [redacted] should receive a check for $

[redacted] ***'s order was placed on August [redacted] and the July/Aug issue was sent out shortly after thatThe Sept/Oct issue was sent in mid-October as part of a supplement mailing for new subscribersThe original mailing for Sept/Oct was in mid-August and [redacted] had only just become a subscriber at that time and wasn't on the mailing listThe mailing list for the Nov/Dec issue was actually pulled by 9/ [redacted] as the list needs to be processed and that can take several weeks [redacted] was on that mailing listThe issues mailed out in early October and should have been received by the end of the monthWhen [redacted] had contacted Archaeology magazine customer service, three of the six issues (50%) had already been sent or were in processOur policy is to fully refund any subscriber who wishes to cancel for unserved issuesHis initial payment was $and the agent he spoke with refunded the appropriate amount (50%)We have processed and sent a second check for the balance of the payment as a good will gesture [redacted] should receive a check for $

Revdex.com:At this time, I have not been contacted by Archaeological Institute of America regarding complaint ID [redacted].Sincerely,[redacted]

[redacted]'s order was placed on August [redacted] and the July/Aug issue was sent out shortly after that. The Sept/Oct issue was sent in...

mid-October as part of a supplement mailing for new subscribers. The original mailing for Sept/Oct was in mid-August and [redacted] had only just become a subscriber at that time and wasn't on the mailing list. The mailing list for the Nov/Dec issue was actually pulled by 9/** as the list needs to be processed and that can take several weeks. [redacted] was on that mailing list. The issues mailed out in early October and should have been received by the end of the month. When [redacted] had contacted Archaeology magazine customer service, three of the six issues (50%) had already been sent or were in process. Our policy is to fully refund any subscriber who wishes to cancel for unserved issues. His initial payment was $14.97 and the agent he spoke with refunded the appropriate amount (50%). We have processed and sent a second check for the balance of the payment as a good will gesture. [redacted] should receive a check for $7.49.

"Lucida Sans Unicode", sans-serif;">[redacted]'s order was placed on August [redacted] and the July/Aug issue was sent out shortly after that. The Sept/Oct issue was sent in mid-October as part of a supplement mailing for new subscribers. The original mailing for Sept/Oct was in mid-August and [redacted] had only just become a subscriber at that time and wasn't on the mailing list. The mailing list for the Nov/Dec issue was actually pulled by 9/** as the list needs to be processed and that can take several weeks. [redacted] was on that mailing list. The issues mailed out in early October and should have been received by the end of the month. When [redacted] had contacted Archaeology magazine customer service, three of the six issues (50%) had already been sent or were in process. Our policy is to fully refund any subscriber who wishes to cancel for unserved issues. His initial payment was $14.97 and the agent he spoke with refunded the appropriate amount (50%). We have processed and sent a second check for the balance of the payment as a good will gesture. [redacted] should receive a check for $7.49.