Archer Exteriors

Complaint: [redacted] I am rejecting this response because: I want to clarify that the reason I placed the complaint on the Revdex.com is because of poor workmanship by your companyWhen I initially called your company, you denied any responsibility for the shingles coming off my roof There are multiple homes in the new development with the same problem My neighbor has also put up a complaint on Revdex.com [redacted] has also denied any responsibility for the shingles coming off the roof If you are truly trying to schedule something with the builder and the manufacturer of the shingles company, I look forward to scheduling a visit Until you do this, I remain skeptical since your company has not been very helpful with the issue Regards, ***r [redacted]

The purchase of the house by Mr [redacted] was made through [redacted] , and thus Mr [redacted] should be going through them in order to have any potential issues corrected This is especially true if Mr [redacted] is looking to have the work done under any warranty that was given by [redacted] at purchase Having said that, Archer's is in process of coordinating with the shingle manufacturer and [redacted] a time to inspect the roof to determine the current situation Once we have this coordinated, someone will contact Mr [redacted] to coordinate with him After this inspection, it will be determined what steps, if any, should be taken, who is responsible for the next steps and whether these additional steps should be covered under the original warranty