Architectural Brass Co

Revdex.com:I am waiting for the response from the bank about void transaction status.
I have reviewed the response made by the business in reference to complaint ID 11157584, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Kamilah B.[redacted]

Dear Revdex.com,This customer's transaction was voided on 2/26/16 and he was notified it was voided, please see attached-the same day he requested it be refunded.  Pinnacle Cart offers a 14 day free trial for which no credit card information is collected.  This customer wanted his trial extended...

and this request was not granted-however, the Sales Rep discounted his first month's hosting and SSL from $44.90 to $.01 and he was told he would need to cancel this service 24 hours prior to the next billing date.  The transaction took place through Pinnacle Cart's website, where this customer agreed to the terms and conditions-he knew he was purchasing this service.  This matter was resolved to exactly what the customer requested within 24 hours of receiving his request.